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Technical Support Specialist with Automation Focus

Há 1 mês

Lisboa, Lisboa, Portugal InnoWave Tempo inteiro

InnoWave is a leading organization in the industry, offering exciting opportunities for professionals like you.

The salary range for this position is approximately €60,000 - €80,000 per year, depending on your experience and qualifications.

About the Job

We are seeking a skilled Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for developing and implementing process automation solutions, providing application support, and analyzing internal processes to identify areas for improvement.

Key Responsibilities

  • Design and implement process automation solutions using Ansible, Kibana, Grafana, Jira, and Confluence.
  • Provide technical support for applications, resolving issues efficiently and effectively.
  • Analyze and document internal processes, identifying areas for improvement and implementing changes as needed.
  • Develop and maintain a deep understanding of application flows and functional analysis.

Requirements

  • Bachelor's degree in Informatics Engineering, Computer Science, or a related field.
  • Excellent knowledge of SQL and scripting languages (e.g., Python, Shell Script).
  • Experience working with tools like Ansible, Kibana, Grafana, Jira, and Confluence.
  • Proven track record of providing excellent technical support and resolving complex issues.
  • Ability to work autonomously and collaboratively as part of a team.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Fluent in English (written and spoken).

Why Join InnoWave?

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary package.