Turkish Customer Support Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro
Turkish Customer Support Advisor

We are seeking a highly skilled and customer-focused Turkish Customer Support Advisor to join our team at Talent Trail. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients and ensuring their satisfaction.

Key Responsibilities:
  • Provide clear and concise product information to customers
  • Respond to customer inquiries and requests via chat and phone
  • Assist with issues related to payment, refunds, financing, shipping, delivery, and returns
  • Work collaboratively to resolve customer complaints and issues efficiently
Requirements:
  • Fluency in Turkish
  • Proficiency in English (C1 level or higher)
  • Prior customer support experience is a plus
What We Offer:
  • Competitive salary without accommodation: 1411€ gross per month
  • Salary with accommodation: 1119€ gross per month (discounted accommodation provided by the company)
  • Public and private health insurance provided by the employer
  • Initial contract with a duration of 12 months, followed by permanent employment after 2 years
Relocation Package:
  • Airport pick-up and administrative assistance with registration in Portugal
  • Reimbursement of initial flight expenses after 9 months of successful integration
  • Free Portuguese lessons, sports activities, and cooking lessons


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