IT Support Specialist

2 semanas atrás


AlbergariaAVelha, Portugal Grohe AG Tempo inteiro
Job Title: IT Support Specialist

Job Summary:
We are seeking a highly skilled IT Support Specialist to join our team at Grohe AG. The successful candidate will be responsible for providing first and second level support to users, installing and configuring hardware and software according to established procedures.

Main Responsibilities:
  • Provide technical assistance to users via phone, email, or in-person
  • Install, configure, and troubleshoot hardware and software
  • Coordinate with external service providers as needed
  • Organize and attend cross-location meetings, telephone, and video conferences
  • Repair and replace broken hardware
  • Test and evaluate new technologies, hardware, and software
  • Troubleshoot hardware and software
  • Ensure and optimize network performance
  • Support IT at the plant
  • Provide training to users on how to use and maintain computer equipment

Requirements:
  • Degree in computer science, information technology, engineering, or a related field, or equivalent experience
  • Excellent written and verbal communication skills in English
  • Detail-oriented and well-organized, with the ability to manage multiple tasks simultaneously
  • Strong communication and collaboration skills, with the ability to work effectively within a team

What We Offer:
  • Continuous opportunities for growth and development in a global company
  • Cooperative, vibrant, and dynamic team and people-oriented corporate culture
  • Opportunity to join a company, which is a Great Place to Work Legend 5 years in a row
  • Competitive compensation package and diverse employee offers


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