Spanish and Italian Speaking Support Agent

Há 5 dias


Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

About Us

Eva Global is dedicated to creating a positive impact on our customers' lives by providing them with seamless and personalized experiences. Our team is passionate about innovation, teamwork, and continuous learning.

Job Summary

We are looking for a highly motivated and experienced Spanish and Italian Speaking Support Agent to join our Lisbon-based team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service through various communication channels.

Key Responsibilities

  • Be the first point of contact for customers, engaging with them via phone, email, chat, and social media.
  • Solve and delight: Resolve customer issues, offer solutions, and make customers feel valued and understood.
  • Teamwork makes the dream work: Collaborate closely with our fantastic team, including Team Leaders, Managers, and our Customer Success Team.
  • Juggle and excel: Balance multiple projects with ease and manage different timelines like a pro.

Requirements

  • Fluency in Spanish and Italian (both mandatory) and English. Bonus points if you speak another language.
  • At least a year of experience in a Contact Center or Customer Service role.
  • Comfortable with Microsoft 365 and excited about cars and electric vehicles.
  • Energetic, assertive, and ready to thrive in a fast-paced environment.

What's in It for You

  • A dream location: Enjoy working in beautiful Malaga, a city that combines great weather, culture, and the buzz of city life.
  • Competitive perks: Attractive salary and opportunities for career progression.
  • Learn and grow: We provide training to help you become the best in your role and grow within the company.


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