Strategic Marketing Professional for Lifecycle Customer Engagement
Há 6 dias
We are seeking a talented Lifecycle Marketing Specialist to join our Marketing team in the FedEx Group. This exciting opportunity will enable you to make a significant impact on customer engagement and retention across Europe.
About the Role:
- Manage Pan-European Customer Lifecycle Marketing Projects: Lead the execution of data-driven, multi-channel customer lifecycle and engagement marketing programmes across multiple European markets, ensuring alignment with local customer and market needs, market conditions, and business objectives.
- Coordinate Cross-Functional Regional Teams: Collaborate with cross-functional regional teams to tailor engagement strategies to each market while maintaining global consistency.
- Programme Management Across Functions: Oversee lifecycle marketing initiatives by collaborating with cross-functional teams, including marketing, product, IT, data analytics, and vendors. Ensure that all stakeholders are aligned, and projects are executed efficiently, on time, and within budget.
- Design End-to-End Customer Engagement Journeys: Develop and optimize personalized, multi-channel customer engagement journeys that span the entire customer lifecycle, from acquisition and onboarding to retention and reactivation, ensuring seamless integration across email, web, mobile, social, and physical channels.
- Cross-Channel Journey Orchestration: Coordinate lifecycle marketing efforts across digital and physical channels, ensuring consistent messaging, personalized offers, and an integrated customer experience that drives account activation, engagement, loyalty, growth, and conversion.
- Monitor and Optimize Programme Performance: Use data-driven insights and key performance indicators (KPIs) to track the success of engagement programmes. Continuously refine strategies and campaigns by working closely with analytics teams to evaluate customer behaviours, channel performance, and ROI.
What You'll Bring:
- A minimum of 3 years of experience in lifecycle or engagement marketing with a proven track record of managing large multi-country marketing engagement initiatives.
- Proven experience in managing marketing projects and programmes across multiple countries and functions. Strong organizational skills to ensure successful execution of campaigns within set timelines and budgets.
- Experience working with diverse teams such as marketing, IT, product, and analytics, ensuring cohesive execution of lifecycle marketing strategies that meet customer needs and both regional and global business objectives.
- Expertise in developing and optimizing personalized customer engagement journeys that cover the entire customer lifecycle. Ability to design cohesive experiences across digital and physical touchpoints. Sound understanding of customer engagement and lifecycle management strategy.
- Deep understanding of executing marketing campaigns across various channels such as email, mobile, web, and social media ensuring an integrated and engaging customer experience.
- Proficiency in using analytics tools (such as Google Analytics, CRM platforms, and marketing automation tools) to monitor and analyse programme and journey performance. Ability to interpret data insights and collaborate with analytics teams to continuously improve lifecycle marketing strategies.
What We Offer:
- An attractive salary of around €80,000 per annum, depending on location and experience.
- Training to get you started and on-the-job learning opportunities.
- Extensive learning resources to further develop your skills and knowledge.
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract).
- Employee Assistance Program for you and your family in difficult life situations.
- Employee reduced-rate shipping.
- Great career opportunities.
About Us:
FedEx is one of the world's most admired companies and trusted brands year after year. We are built on a philosophy that puts people first, and we take this seriously. We are an equal opportunity employer and committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
-
Strategic Customer Engagement Manager
Há 3 dias
Porto, Porto, Portugal Phiture Tempo inteiroOverview: At Phiture, we're shaping the future of customer engagement. As a Strategic Customer Engagement Manager, you'll lead pan-European marketing initiatives to drive account activation, engagement, and growth.About the Role: We're looking for an experienced professional to oversee lifecycle marketing efforts across multiple European markets. You'll...
-
Marketing Manager
3 semanas atrás
Porto, Porto, Portugal Phiture Tempo inteiroJob DescriptionWe are seeking an experienced Marketing Manager to lead our customer engagement initiatives. The ideal candidate will have a proven track record of managing large-scale marketing campaigns across multiple countries and functions.About the RoleThis is an exciting opportunity for a motivated and results-driven professional to join our team as a...
-
Strategic Marketing Professional
2 semanas atrás
Porto, Porto, Portugal Michael Page Tempo inteiroMichael Page is seeking a skilled Strategic Marketing Professional to support the marketing and sales teams.About the RoleThis role involves providing strategic input and cross-departmental collaboration, with opportunities to develop and execute marketing strategies focused on brand management.The ideal candidate will oversee website updates, SEO, social...
-
Marketing and Engagement Strategist
4 semanas atrás
Porto, Porto, Portugal Fedex Tempo inteiroJob OverviewWe are seeking a highly skilled Marketing and Engagement Strategist to join our team at FedEx. This is an exciting opportunity for you to take on a challenging role in lifecycle marketing.About the RoleThis position involves managing pan-European, multi-channel customer lifecycle marketing projects. As a Marketing and Engagement Strategist, you...
-
Data Insights Professional
2 semanas atrás
Porto, Porto, Portugal Fedex Eu Tempo inteiroOverviewFedEx Eu, a leading global logistics and transportation company, is seeking a highly skilled Data Insights Professional to join our team in Customer Engagement. This exciting opportunity will involve leveraging customer data insights to inform and enhance our marketing strategies.
-
Marketing Specialist
3 semanas atrás
Porto, Porto, Portugal Swordhealth Tempo inteiroAbout Sword HealthSword Health is on a mission to revolutionize the healthcare industry by providing innovative solutions to alleviate pain and improve patient outcomes.With a strong presence in three continents and a client base of over 2,500 enterprises, Sword Health has established itself as a leader in the digital healthcare space. The company has...
-
Strategic Lifecycle Marketing Manager
Há 3 dias
Porto, Porto, Portugal Swordhealth Tempo inteiroAbout UsSword Health is a pioneering end-to-end platform dedicated to revolutionizing pain management. Our mission is to free two billion people from pain by harnessing technology and data-driven insights.Our ImpactWe've achieved remarkable results, with a 62% reduction in pain and a 60% decrease in surgery intent for our 2,500+ enterprise clients across...
-
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleThis is an exciting opportunity to join our team as a Client Engagement and Governance Professional, where you will play a key role in ensuring effective client engagement and governance within the Euronext Securities Convergence Program.Key ResponsibilitiesClient Engagement and Governance Support: Assist in coordinating and facilitating client...
-
Strategic Marketing Lead
4 semanas atrás
Porto, Porto, Portugal Fedex Eu Tempo inteiroAbout FedEx EUFedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone's day.Job Title: Strategic Marketing LeadWe're seeking a highly skilled Marketing Specialist to join our team as a Strategic Marketing Lead. This role will be responsible...
-
Strategic Marketing Professional
Há 6 dias
Porto, Porto, Portugal Fedex Group Tempo inteiroWe are looking for a highly skilled Strategic Marketing Professional to join our team at FedEx Group.Company OverviewFedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone's day, and this is just part of our story. We're a leader in...
-
Porto, Porto, Portugal Adecco Recruitment Tempo inteiroAbout the RoleAdecco Recruitment is seeking a Strategic Commercial Marketing Specialist to join an international company committed to excellence, growth, and innovation. As a key member of the marketing team, you will drive effective commercial activities by developing a deep understanding of our revenue and cost structure, competitive landscape, and network...
-
Strategic Marketing Insights Specialist
2 semanas atrás
Porto, Porto, Portugal Federal Express Corporation Eu Tempo inteiroCompany OverviewFedEx is a global leader in logistics and transportation, connecting over 220 countries and territories worldwide. With a team of 530,000 passionate individuals, we strive to deliver exceptional customer experiences every day.About the RoleWe are seeking an experienced Marketing Analyst to join our team as a Strategic Marketing Insights...
-
Strategic Development Professional
Há 1 mês
Porto, Porto, Portugal Michael Page Tempo inteiroJob OverviewThe Organizational Development Manager role at Michael Page involves driving employee engagement, performance, and organizational effectiveness through strategic planning and initiative implementation.About Our ClientOur client is a leading organization in the healthcare and industry sector, offering a unique opportunity for professional growth...
-
Customer Engagement Specialist
2 semanas atrás
Porto, Porto, Portugal Metyis Tempo inteiroAbout MetyisMetyis is a global and forward-thinking firm operating across a wide range of industries, developing and delivering AI & Data, Digital Commerce, Marketing & Design solutions and Advisory services. We bring long-lasting impact and growth to our business partners and clients through extensive execution capabilities.Role OverviewWe are seeking a...
-
Marketing Project Manager
4 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroJob Summary:Buscojobs Portugal is seeking an experienced Marketing Project Manager to join our team. As a key member of our Marketing department, you will be responsible for managing pan-European, multi-channel customer lifecycle marketing projects. This role involves leading the execution of data-driven marketing programmes across multiple European markets,...
-
Strategic Marketing Insights Analyst
Há 1 mês
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroCompany OverviewOur client is a global technology and payments partner, delivering seamless shopping experiences to over 29 million international shoppers who generate €22.9 billion in revenue annually.With 2,000 employees across 50 countries, they integrate with 300,000 point-of-sale systems for luxury retailers and brands including Harrods, Selfridges,...
-
Strategic Marketing Leader
4 semanas atrás
Porto, Porto, Portugal Federal Express, Inc. Tempo inteiroAt Federal Express, Inc., we're on a mission to deliver exceptional experiences for our customers. As a Strategic Marketing Leader, you'll play a key role in shaping the vision and strategy for our assigned customer journeys, ensuring seamless alignment with customer needs and our organization's wider strategic objectives.Vision & Strategy Development:...
-
Senior Marketing Insights Analyst
2 semanas atrás
Porto, Porto, Portugal Fedex Tempo inteiroMarketing Insights Role OverviewWe are seeking a skilled Senior Marketing Insights Analyst to join our team. As a key member of our marketing department, you will play a critical role in delivering actionable insights and driving business growth through data-driven decision making.About the JobThis exciting opportunity allows you to leverage your analytical...
-
Strategic Customer Experience Design Lead
2 semanas atrás
Porto, Porto, Portugal Federal Express, Inc. Tempo inteiroWe are seeking an experienced and dynamic professional to lead the creation of exceptional customer-centric experiences across all touchpoints at Federal Express, Inc. This role is responsible for overseeing the development of innovative strategies and designs that enhance customer satisfaction, loyalty, and engagement.Job DescriptionTeam Leadership and...
-
Strategic Marketing Operations Director
Há 5 dias
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout InfraspeakAt Infraspeak, we're revolutionizing the way companies approach maintenance management. Our Intelligent Maintenance Management Platform (IMMP) helps thousands of teams worldwide streamline their operations and achieve their goals. We believe that software should be more than just a repository of information - it should be a system of...