Empregos actuais relacionados com Guest Services Coordinator - Lisboa, Lisboa - Melia Hotels International S.A.(Meliá)

  • Guest Services Coordinator

    Há 4 dias

    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    What You Can Bring to the RoleWe are looking for a Guest Services Coordinator who can provide exceptional customer service, work well under pressure, and maintain a positive attitude in a fast-paced environment. If you have previous management experience and a passion for hospitality, we would love to hear from you.

  • Guest Services Coordinator

    Há 4 dias

    Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiro

    Job Summary:We are seeking a dedicated Guest Services Coordinator to join our team at ME Lisbon. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:* Ensure guests receive a prompt and efficient check-in and check-out process* Maintain...

  • Guest Experience Coordinator

    Há 3 dias

    Lisboa, Lisboa, Portugal Home Lisbon Hostel Tempo inteiro

    We are a vibrant and social hostel where guests from around the world feel at home. As a Guest Experience Coordinator, you will play a key role in ensuring that our guests have an unforgettable experience at Home Lisbon Hostel.About Our GuestsWe cater to international travelers who are looking for a unique and authentic experience. As a Guest Experience...

  • Guest Services Coordinator

    Há 2 dias

    Lisboa, Lisboa, Portugal Amorim Luxury Group Tempo inteiro

    We are Amorim Luxury Group, a company dedicated to delivering exceptional guest experiences. We're currently seeking a skilled Guest Services Coordinator to join our team.Main Tasks:Act as the primary point of contact for our guests, ensuring their comfort and satisfaction;Coordinate appointments, bookings, and special requests with precision and...

  • Guest Services Coordinator

    Há 6 dias

    Lisboa, Lisboa, Portugal Hyatt Regency Lisboa Tempo inteiro

    **Job Summary:**We are seeking a highly skilled Guest Services Coordinator to join our team at Hyatt Regency Lisboa. As a key member of our welcoming team, you will be responsible for ensuring that every guest has an exceptional experience from the moment they arrive.**Key Responsibilities:**Greet and welcome guests in a warm and friendly manner, making them...

  • Luxury Guest Experience Coordinator

    Há 4 dias

    Lisboa, Lisboa, Portugal Royal Caribbean Group Tempo inteiro

    **Job Overview**Celebrity Cruises is seeking an experienced Luxury Guest Experience Coordinator to join our team. As a key member of the Guest Relations department, you will be responsible for delivering exceptional service to our discerning guests.

  • Guest Services Coordinator Position

    Há 4 dias

    Lisboa, Lisboa, Portugal Marino Lisboa Boutique Hotel Tempo inteiro

    Our Company OverviewMarino Lisboa Boutique Hotel is a unique and vibrant establishment that offers a truly unforgettable experience for our guests. With a focus on providing exceptional service and creating a warm and welcoming atmosphere, we are proud to be a leader in the hospitality industry.Job ResponsibilitiesWe are seeking a skilled Guest Services...

  • Guest Experience Coordinator

    1 dia atrás

    Lisboa, Lisboa, Portugal Outsite Tempo inteiro

    Job OverviewCascais is a beautiful coastal town in Portugal, and as our Guest Experience Coordinator, you will be responsible for ensuring that our guests have an exceptional experience while staying with us. This role requires excellent communication skills, attention to detail, and the ability to work independently.Key ResponsibilitiesGuest Experience:...

  • Personalized Guest Experience Coordinator

    Há 4 dias

    Lisboa, Lisboa, Portugal Royal Caribbean Group Tempo inteiro

    Job DescriptionThe Personalized Guest Experience Coordinator will play a vital role in creating unforgettable experiences for our Retreat guests. This individual will be responsible for ensuring all guests feel welcome and supported throughout their stay.ResponsibilitiesDevelop and implement tailored guest experiences that exceed expectations.Collaborate...

  • Guest Experience Coordinator

    Há 5 dias

    Lisboa, Lisboa, Portugal Hyatt Regency Lisboa Tempo inteiro

    Job DescriptionAs a Guest Experience Coordinator at Hyatt Regency Lisboa, you will be responsible for supporting the Executive Housekeeper in managing daily shift operations, including guestroom inspections, staff training, and inventory management. This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional guest...

  • Guest Services Coordinator

    Há 5 dias

    Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiro

    We are seeking a highly skilled and customer-focused Night Auditor to join our team at Meliá Hotels International S.A.About the JobThe successful candidate will be responsible for providing exceptional guest service, managing guest profiles, administering front desk tasks, and supporting revenue strategy.Main ResponsibilitiesGuest Service: Deliver a high...

  • Guest Room Maintenance Coordinator

    Há 7 horas

    Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiro

    Guest Room Maintenance Coordinator Job Description:This role is responsible for ensuring the highest standards of cleanliness and guest satisfaction are maintained in all guest rooms and public areas.Main Responsibilities:Coordinate the activities of the housekeeping staff to ensure all tasks are completed to the highest standard.Conduct regular inspections...

  • Guest Service Coordinator

    Há 7 dias

    Lisboa, Lisboa, Portugal Numastays Tempo inteiro

    Becoming a Guest Experience Agent at Numastays means joining a community of like-minded individuals who share our vision of bringing soul to travel. You'll be part of a dynamic team that values collaboration, innovation, and creativity.Our commitment to embracing diversity enriches our work culture, sparking new ideas and approaches to deliver exceptional...

  • Guest Experience Coordinator

    Há 5 dias

    Lisboa, Lisboa, Portugal Hyatt Regency Lisboa Tempo inteiro

    Hyatt Regency Lisbon is seeking a motivated and results-driven Senior Front Office Supervisor to join our team.Key Responsibilities:Leading the front office team to deliver exceptional guest experiences and drive operational excellence; maintaining high service standards and ensuring seamless check-in and check-out processes.Developing and implementing...

  • Guest Experience Coordinator

    Há 7 dias

    Lisboa, Lisboa, Portugal The Ritz-Carlton Tempo inteiro

    We are looking for a Guest Experience Expert who will take the initiative to deliver a wide range of services that guide guests through their entire stay.The Guest Experience Expert is empowered to move about their space and do what needs to be done, whether it's processing operational needs or addressing guest requests.

  • Guest Experience Coordinator

    Há 7 dias

    Lisboa, Lisboa, Portugal Outsite Tempo inteiro

    About OutsiteWe provide vibrant living spaces for those seeking unique experiences and connections.Job OverviewThis role is ideal for someone passionate about delivering exceptional guest experiences and managing properties. As a key member of our team, you will be responsible for maintaining our properties' excellent condition, ensuring a seamless...

  • Guest Services Coordinator

    Há 4 dias

    Lisboa, Lisboa, Portugal Staycity Group Tempo inteiro

    Job Description:We are seeking a Front Office Manager to join our team in Lisbon, Portugal. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our front desk.Your Key Responsibilities:- Provide exceptional customer service, responding to guest inquiries and...

  • Hotel Guest Services Coordinator

    1 dia atrás

    Lisboa, Lisboa, Portugal AMGI Tempo inteiro

    Welcome to 54 Collection GroupWe're a collection of four unique accommodations dedicated to delivering exceptional service to our guests. As a passionate individual who embodies the art of hospitality, you'll be responsible for creating memorable experiences for our hotel guests.">Your Key ResponsibilitiesServe as the first point of contact for visitors and...

  • Guest Services Director

    Há 6 dias

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Lead the Guest Journey:The Guest Experience Manager plays a critical role in shaping the future of hospitality at The Haus. As the voice of our brand, you will ensure every guest enjoys a smooth, engaging, and unforgettable stay. You will control all guest communication, optimize service touchpoints, and proactively manage the pre-arrival and in-stay...

  • Luxury Accommodation Coordinator

    Há 6 dias

    Lisboa, Lisboa, Portugal Michael Page Tempo inteiro

    Luxury Accommodation Coordinator - Join our team as a key player in delivering exceptional experiences for our discerning guests. As a Luxury Accommodation Coordinator, you will be responsible for managing the day-to-day operations of our short-term rental properties, ensuring they meet the highest standards of quality and comfort.Key...

Guest Services Coordinator

1 semana atrás

Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiro

Become a part of the Meliá Hotels International S.A.(Meliá) team and contribute to shaping memorable guest experiences. As a Night Auditor, you will have the opportunity to grow and develop, bringing our brand values to life in every interaction.

About Our Values

  • Meliá Hotels International S.A.(Meliá) lives by its commitment to innovation and excellence.
  • We believe in empowering our employees to deliver exceptional service and exceed guest expectations.

Your Key Roles

  • Drive efficient check-in and check-out processes, ensuring a seamless guest experience.
  • Maintain comprehensive and up-to-date guest profiles to inform your service delivery.
  • Provide warm welcomes and assistance to VIPs, enhancing their stay with us.
  • Manage front desk administrative tasks with precision and care, ensuring guest account accuracy and smooth billing/credit card processing.
  • Resolving guest complaints with empathy and professionalism.
  • Collaborate closely with the front desk management team to ensure seamless operation.
  • Pursue ongoing learning and development to foster best practices in the front desk.
  • Identify and promote upselling/cross-selling opportunities to drive revenue growth.
  • Ambassadorial duties: represent the company with poise and professionalism, embodying our core values.
  • Maintain a positive and supportive attitude towards colleagues and guests alike.
  • Exceed guest expectations and support hotel service standards.
  • Respond promptly and politely to guest inquiries or requests.

Our Requirements

  • Previous experience in a similar role.
  • Language proficiency in Portuguese and English, with additional languages welcome.
  • Hospitality degree or relevant experience.
  • Strong customer focus and passion for delivering exceptional service.