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Engineeringuk seeks a highly skilled Cloud Support Specialist to join our Enterprise Support team. As a Technical Account Manager, you will work closely with customers in the strategic energy sector to enable their cloud journey and drive business growth.
We are looking for an expert who can develop trusting relationships with customers, understand their business needs, and provide technical solutions to complex support issues. You will be responsible for collaborating with cross-functional teams within AWS, including Solutions Architects, Business Developers, and Sales Account Managers.
The ideal candidate will have experience working with operational parameters and troubleshooting in distributed systems environments, as well as proficiency in English and Portuguese. A Bachelor's degree and professional fluency in English and Portuguese are required.
We estimate the salary for this position to be around $120,000 - $180,000 per year, based on industry standards and the level of expertise required.
As a key member of our team, you will have the opportunity to develop your technical, consulting, and leadership skills, while expanding your knowledge of AWS products. We offer a collaborative and dynamic work environment, with opportunities for mentorship and active support to achieve AWS certifications.
This role is part of our Strategic Industries group, focusing on the Energy and Utilities vertical. If you are passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply.
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