Retail Outlet Operations Manager

Há 4 dias


Lisboa, Lisboa, Portugal Accor Hotels Tempo inteiro

Sofitel Dubai The Obelisk is a luxury hotel located in the heart of Dubai, part of the Wafi Mall new extension. As a leading hospitality company, Accor Hotels aims to provide exceptional guest experiences. Our team of passionate professionals strives to deliver outstanding service and create unforgettable memories for our guests.

We are seeking an experienced Retail Outlet Operations Manager to join our team at Sofitel Dubai The Obelisk. This role offers a unique opportunity to lead a high-performing team and drive business growth in a dynamic environment.

Job Description

The successful candidate will be responsible for managing the overall operation of the restaurant, ensuring exceptional guest experiences, and maintaining the highest standards of quality and service.

  • Motivate and direct a team of employees to achieve exceptional results and maintain a positive work culture.
  • Develop and implement effective training programs to ensure staff professionalism and consistency.
  • Manage day-to-day operations, including inventory control, stock management, and equipment maintenance.
  • Handle guest complaints and concerns, ensuring prompt and effective resolution.
  • Foster strong relationships with colleagues and external partners to promote seamless collaboration and communication.
Requirements

To succeed in this role, you will need:

  • Excellent leadership and motivational skills, with experience in managing high-performing teams.
  • A proven track record of driving business growth and improving operational efficiency.
  • Strong knowledge of hospitality industry trends, best practices, and regulatory requirements.
  • Ability to analyze complex data and make informed decisions to drive business outcomes.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and external partners.
What We Offer

As a Retail Outlet Operations Manager at Sofitel Dubai The Obelisk, you can expect:

  • A competitive salary range of AED 18,000 - 25,000 per month, depending on experience.
  • A comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement.
  • A dynamic and supportive work environment, with a focus on employee development and well-being.
  • The chance to work with a global hospitality leader, with opportunities to travel and expand your professional network.


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