Retail People Development Manager

Há 3 dias


Lisboa, Lisboa, Portugal Pandora AS Tempo inteiro

At Pandora A/S, we are seeking a skilled and dedicated Retail HR Development Specialist to join our team. The ideal candidate will have expertise in employee lifecycle management from a people-focused perspective and be able to empower our Store Managers across Portugal.

About the Role

This role is instrumental in empowering our Store Managers across Portugal, guiding them to master all aspects of effective people management—from talent acquisition and onboarding to development and feedback. Your expertise will help our Store Managers cultivate high-performing teams, ensuring an outstanding employee experience and fostering a supportive, growth-oriented work environment.

Responsibilities
  • Field Support: Spend significant time on-site at our stores, observing current dynamics and understanding challenges firsthand. Partner with Store Managers to provide real-time guidance and support, offering tailored action plans for improving people management practices.
  • Stakeholder Collaboration: Work closely with the HR and Retail teams to align training goals and ensure seamless integration of HR initiatives within store operations. Partner with HR Business Partners (HRBPs) to prioritize people management initiatives, ensuring strategic HR alignment with retail objectives.
  • Training and Development: Identify the training and development needs of Store Managers specifically in people management, delivering targeted programs in recruitment, onboarding, feedback, and team development. Collaborate with HR to create content and resources that address identified gaps and provide Store Managers with essential tools for talent management.
  • Coaching: Provide personalized coaching for Store Managers to enhance their leadership skills in real-world situations. Equip Store Managers with techniques for effective recruitment, onboarding, and employee performance evaluation, as well as for conducting sensitive conversations.
  • Performance Assessment: Regularly assess and provide feedback on Store Managers' people management skills, supporting their professional growth and development.
Requirements

To succeed in this role, you will need:

  • Proven experience in training, coaching, or developing retail management teams in a fast-paced environment.
  • Fluent in Portuguese.
  • English and/or Spanish are highly valued.
  • Strong understanding of retail operations and best practices.
  • Excellent communication and interpersonal skills.
  • Ability to motivate and inspire team members.
  • Proficient in conflict resolution and problem-solving.
  • Experience with recruitment and talent acquisition.
  • Strong organizational skills and attention to detail.
  • Possion for customer service and team dynamics.
  • Availability to travel up to 80% of the time.
What We Offer

We offer a competitive salary and benefits package, including a base salary of €60,000 - €70,000 per year, depending on experience. This role is initially for 6 months, with the possibility of extension. You will be part of a dynamic and supportive work environment where you can make a significant impact on our stores' success.


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