Retail HR Development Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Pandora Jewelry Tempo inteiro

At Pandora Jewelry, we are seeking a dynamic Retail HR Development Specialist to join our team. This role is responsible for enhancing the capabilities of our Store Managers across the organization, ensuring they are equipped to effectively lead their teams and deliver exceptional customer service.



Main Responsibilities


  • Field Support: Spend significant time in stores to observe and understand current challenges. Work closely with Store Managers to apply training in real-world scenarios and monitor progress.
  • Stakeholder Collaboration: Collaborate with HR and Retail teams to ensure alignment on training needs and objectives. Act as a bridge between HR and store operations to facilitate the implementation of HR initiatives.
  • Training and Development: Identify the specific training needs in people management for our Store Managers and implement the necessary training actions to address existing gaps.
  • Coaching: Provide individualized coaching to Store Managers, helping them optimize team performance and foster a positive work environment.
  • Performance Assessment: Regularly evaluate Store Managers' performance and provide constructive feedback to promote professional growth, in terms of people management.


Requirements


  • Proven experience in training, coaching, or developing retail management teams in a fast-paced environment.
  • Fluent in English. Spanish is highly valued.
  • Strong understanding of retail operations and best practices.
  • Excellent communication and interpersonal skills.
  • Ability to motivate and inspire team members.


About Pandora Jewelry

Pandora Jewelry is the world's largest jewelry brand. The company designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices.



What We Offer


  • Competitive salary and benefits package.
  • Initial project duration of 6 months, with the possibility of extension.
  • A supportive and dynamic work environment.


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