Retail Development Manager

2 semanas atrás


Lisboa, Lisboa, Portugal Pandora Group Tempo inteiro

Job Summary

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We are seeking a Retail Development Manager to enhance the capabilities of our Store Managers across Portugal, ensuring they are equipped to effectively lead their teams and deliver exceptional customer service. This role involves supporting the recruitment process for various profiles within the stores and corporate office.

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Key Responsibilities

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  • Spend significant time in stores to observe and understand current challenges.">
  • Work closely with Store Managers to apply training in real-world scenarios and monitor progress.">
  • Support Store Managers in developing action plans for continuous improvement in people management.">
  • Collaborate with HR and Retail teams to ensure alignment on training needs and objectives.">
  • Act as a bridge between HR and store operations to facilitate the implementation of HR initiatives.">
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What You Will Do

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  1. Field Support: Provide coaching and guidance to Store Managers on best practices in recruitment, onboarding, and employee performance evaluation.">
  2. Training and Development: Identify specific training needs in people management for our Store Managers and implement necessary training actions.">
  3. Coaching: Provide individualized coaching to Store Managers, helping them optimize team performance and foster a positive work environment.">
  4. Performance Assessment: Regularly evaluate Store Managers' performance and provide constructive feedback to promote professional growth, in terms of people management.">
  5. Recruitment Support: Assist in the recruitment of Store Managers and other positions, ensuring the selection of top candidates.">
  6. Progress Reporting: Track and report on the development progress of Store Managers, providing insights for strategic decision-making.">
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About Pandora Group

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Pandora Group is the world's largest jewellery brand. The company designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Our products are sold in over 100 countries through more than 6,800 points of sale, including more than 2,600 concept stores.

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Salary and Benefits

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The estimated salary for this position is €50,000 - €65,000 per year, depending on experience and qualifications. Additionally, we offer a competitive benefits package, including health insurance, retirement plan, and paid time off.

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Required Skills and Qualifications

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  • Proven experience in training, coaching, or developing retail management teams in a fast-paced environment.">
  • Fluent in Portuguese. English and/or Spanish are highly valued.">
  • Strong understanding of retail operations and best practices.">
  • Excellent communication and interpersonal skills.">
  • Ability to motivate and inspire team members.">
  • Proficient in conflict resolution and problem-solving.">
  • Experience with recruitment and talent acquisition.">
  • Strong organizational skills and attention to detail.">
  • Passion for customer service and team dynamics.">
  • Availability to travel 80% of the time.">
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Benefits

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In addition to the salary and benefits package, we offer:

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  • An initial project duration of 6 months, with the possibility of extension.">
  • A supportive and dynamic work environment.">
  • The opportunity to make a significant impact on our stores' success.">
  • Professional growth and development opportunities.">


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