Retail HR Development Specialist Expert

Há 1 mês


Lisboa, Lisboa, Portugal Pandora AS Tempo inteiro

About the Role

We are seeking a dynamic Retail HR Development Specialist to enhance the capabilities of our Store Managers across Portugal. This role involves supporting the recruitment process for various profiles within the stores and corporate office.

Key Responsibilities

  • Field Support: Spend significant time in stores to observe and understand current challenges. Work closely with Store Managers to apply training in real-world scenarios and monitor progress.
  • Stakeholder Collaboration: Collaborate with HR and Retail teams to ensure alignment on training needs and objectives. Act as a bridge between HR and store operations to facilitate the implementation of HR initiatives.
  • Training and Development: Identify the specific training needs in people management for our Store Managers and implement the necessary training actions to address existing gaps.
  • Coaching: Provide individualized coaching to Store Managers, helping them optimize team performance and foster a positive work environment.
  • Performance Assessment: Regularly evaluate Store Managers' performance and provide constructive feedback to promote professional growth, in terms of people management.
  • Recruitment Support: Assist in the recruitment of Store Managers and other positions, ensuring the selection of top candidates.
  • Progress Reporting: Track and report on the development progress of Store Managers, providing insights for strategic decision-making.

Requirements

  • Proven experience in training, coaching, or developing retail management teams in a fast-paced environment.
  • Fluent in Portuguese. English and/or Spanish are highly valued.
  • Strong understanding of retail operations and best practices.
  • Excellent communication and interpersonal skills.
  • Ability to motivate and inspire team members.
  • Proficient in conflict resolution and problem-solving.
  • Experience with recruitment and talent acquisition.
  • Strong organizational skills and attention to detail.
  • Passion for customer service and team dynamics.
  • Availability to travel 80% of the time.

About Pandora

Pandora is the world's largest jewelry brand. The company designs, manufactures and markets hand-finished jewelry made from high-quality materials at affordable prices. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,600 concept stores.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people's loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.



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