Technical Support Specialist in Portugal for Multilingual Team
Há 6 dias
Smart-Recruitments is seeking a highly skilled Technical Support Specialist to join our multilingual team in Portugal. The successful candidate will play a vital role in providing exceptional technical support to our customers, ensuring seamless communication and resolving complex issues.
Key Responsibilities:- Identify, analyze, and resolve technical issues through collaboration with internal teams and effective escalation when necessary.
- Maintain regular and clear communication with customers and stakeholders regarding issue status and solutions.
- Engage with partners to deliver a world-class support experience, promoting customer satisfaction and proactive problem resolution.
The ideal candidate will possess native-level fluency in Dutch and English, excellent interpersonal skills, and a customer-focused approach. Additionally, they should have experience in a technical support role, preferably in security or systems administration, and strong problem-solving and analytical abilities.
Requirements:- Native-level fluency in Dutch and English
- Excellent interpersonal skills
- Experience in technical support, preferably in security or systems administration
- Strong problem-solving and analytical abilities
- Opportunity to advance your career within an international and multicultural environment
- Comprehensive health insurance coverage from the first day
- Extensive training and dedicated coaches for personal and professional growth
- A clear path for growth and development within the organization, supported by a collaborative team
Salary: €45,000 - €60,000 per year, depending on experience and qualifications.
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