Technical Support Specialist
1 dia atrás
About the Opportunity
We are seeking a highly motivated Technical Support Specialist to join our European hub in Lisbon. As a key member of our team, you will play a crucial role in providing exceptional customer support to clients across various industries.
Key Responsibilities:
- Respond to customer inquiries and resolve technical issues via phone, chat, and email
- Collaborate with internal teams to ensure seamless issue resolution and excellent customer satisfaction
- Stay up-to-date with the latest IT trends and technologies to provide expert support
Requirements:
To succeed in this role, you must have:
- Native-level French language skills (C2) + English proficiency
- Experience in technical troubleshooting is an advantage
- Excellent written and verbal communication skills to simplify technical jargon for non-technical users
- PC literacy and aptitude for wireless troubleshooting
- Patience to communicate and solve issues while maintaining confidentiality
Offer:
We offer a competitive salary of €45,000 per annum, paid 14 times monthly, plus a monthly performance bonus. Our relocation package includes flight reimbursement, accommodation for 12 months, and administrative support. Additionally, you will enjoy private health and dental insurance, growing opportunities for an international career, and work in a diverse environment with people from over 15 nations.
Our Team:
Multilingual Jobs Worldwide is a leading agency specializing in multilingual and international recruitment. We work with companies worldwide to bring together exciting jobs with top talent. With offices in Oslo, Tallinn, Malaga, Malta, and Lisbon, we have already helped over 3,000 people find their dream job.
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