Staff Product Designer, Tock
3 semanas atrás
**About the Role**
As a Staff Product Designer on the Customers team at Boundlessfellows, you will play a crucial role in our mission by taking full ownership of our product. You will lead the design strategy working closely with product managers and engineering partners to build the tools that enable Boundlessfellows customers to maximize revenue and provide exceptional experiences for their guests.
**Responsibilities**
- Be the go-to design expert for all matters related to inventory management, pricing, and business settings.
- Identify new, large opportunity areas through proactive discovery, research, and collaboration.
- Create rational, articulable, elegant solutions to complex problems.
- Contribute to OKRs, product strategy, vision, and roadmap by working closely with Product and Engineering partners in a triad model.
- Build influence with Boundlessfellows' leadership to guide product strategy.
- You'll have the ability to work from discovery and concept through detailed design and delivery.
- Collaborate with up-stream and down-stream product teams to ensure a consistent user journey.
- Be data-driven and have an interest in measuring and improving the experience.
- Facilitate user research and testing, ensuring usability and product consistency.
**Requirements**
- 7+ years of relevant design experience.
- Be able to turn large amounts of customer feedback and insights into simple design and user experience tasks.
- Ability to prototype large product concepts as well as detailed micro-interactions.
- An expert at using a systems approach to design.
- Experience leading the creation and execution of a research plan.
- Proven ability to put yourself in the customer's shoes and come up with ideas that are relevant and enticing.
**Benefits & Perks**
- A choice between medical plans with an option for 100% covered premiums.
- Flexible paid time off.
- 401k with employer match.
- Paid parental leave.
- Fertility and adoption benefits.
- Education reimbursement.
- Pretax commuter benefits.
- Employee Assistance Program.
- Charitable donation match.
- 6 Global Employee Resource Groups (ERGs).
**About Boundlessfellows**
Boundlessfellows is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.
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