Technical Support Specialist for Medical Device

1 dia atrás


Lisboa, Lisboa, Portugal Get The Job Tempo inteiro

We are seeking a dedicated Technical Support Specialist to join our team at Get The Job. Based in Entrecampos, Lisbon, this role requires the ideal candidate to have excellent communication skills and a strong technical background.

About the Role

This position involves addressing customer inquiries related to our innovative medical device that enhances the quality of life for diabetic individuals. Key responsibilities include:

  • Providing expert technical support to customers via various channels.
  • Troubleshooting issues with the medical device to ensure optimal performance.
  • Collaborating with companies and clinics interested in partnerships to provide information about the device.
Requirements

To succeed in this role, you will need to possess:

  • A C1/C2 level of English proficiency.
  • At least 1 year of experience in technical support or troubleshooting for a device.
  • Strong communication skills to effectively interact with customers.
What We Offer

In exchange for your expertise, we provide:

  • A competitive base salary: €35,000 per annum (approximately).
  • A meal allowance to support your daily needs.
  • Proportional benefits tailored to your individual circumstances.
  • Health insurance starting from the first month of employment.
  • A comprehensive initial training program to ensure your success in the role.
  • Flexible working hours: Monday to Sunday, with rotating shifts between 12 PM and 10 PM.
  • The opportunity to work in a dynamic environment in the heart of Lisbon.


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