Technical Support Specialist for Medical Device
1 dia atrás
We are seeking a dedicated Technical Support Specialist to join our team at Get The Job. Based in Entrecampos, Lisbon, this role requires the ideal candidate to have excellent communication skills and a strong technical background.
About the RoleThis position involves addressing customer inquiries related to our innovative medical device that enhances the quality of life for diabetic individuals. Key responsibilities include:
- Providing expert technical support to customers via various channels.
- Troubleshooting issues with the medical device to ensure optimal performance.
- Collaborating with companies and clinics interested in partnerships to provide information about the device.
To succeed in this role, you will need to possess:
- A C1/C2 level of English proficiency.
- At least 1 year of experience in technical support or troubleshooting for a device.
- Strong communication skills to effectively interact with customers.
In exchange for your expertise, we provide:
- A competitive base salary: €35,000 per annum (approximately).
- A meal allowance to support your daily needs.
- Proportional benefits tailored to your individual circumstances.
- Health insurance starting from the first month of employment.
- A comprehensive initial training program to ensure your success in the role.
- Flexible working hours: Monday to Sunday, with rotating shifts between 12 PM and 10 PM.
- The opportunity to work in a dynamic environment in the heart of Lisbon.
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