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Core Banking Application Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

**Company Overview:** Inetum is a European leader in digital services. With a team of 28,000 consultants and specialists, the company strives to make a digital impact for businesses, public sector entities, and society.

**Job Description:** We are seeking an experienced Core Banking Application Specialist to provide support for WM Core Banking Application (Olympic) and related interfaces. As a key member of our team, you will be responsible for ensuring that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures.

**Key Responsibilities:**

  • Provide L2 application support to end-users
  • Ensure high-quality customer service and maintain customer trust and confidence by creating positive customer relationships
  • Adhere to Service Level objective targets and roadmaps
  • Maintain/enrich knowledge articles

**Required Skills and Qualifications:**

  • Strong knowledge of AS400 and Unix troubleshooting skills
  • Expert-level SQL query and data analysis skills
  • Familiarity with Production support tools like ServiceNow and JIRA
  • Olympic/Midas knowledge
  • English - Expert

**Benefits:**

  • Total 5+ years of overall IT experience
  • Total 2+ years of experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
  • Good knowledge of general ledger and general accounting schemes of financial products