Multilingual Customer Experience Expert in Lisbon, Portugal
Há 4 dias
Company Overview
We partner with a global leader in Business Process Outsourcing (BPO), specializing in customer experience across voice, social, and digital channels. Their mission is to improve services by empowering employees.
Competitive Salary and Benefits
The estimated salary for this role is €6,500 per month (14 monthly payments per year). In addition to a competitive salary, the company offers a performance bonus, health and dental insurance after 6 months of service, relocation package including shared accommodation and flight reimbursement, and possibility of remote work from Lisbon only.
Job Description
We are seeking a French-speaking customer advisor to work in our vibrant office in Lisbon, Portugal. As a customer advisor, you will be responsible for communicating with customers via email or phone to provide information about products in the after-sales process, following up on orders and complaints, and upselling where possible.
Required Skills and Qualifications
To be successful in this role, you must have:
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