Multilingual Customer Service Specialist in Lisbon, Portugal
Há 4 dias
**About the Role**
We are seeking a highly skilled Multilingual Customer Service Specialist to join our team in Lisbon, Portugal. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients across various channels.
Key Responsibilities:
- Provide timely and accurate responses to client inquiries via phone, email, or social media
- Solve complex issues and escalate when necessary
- Follow up with clients to ensure resolution and satisfaction
Content Moderator: Validate all written content for our social media platform, ensuring accuracy and quality
Requirements:
- A native level of German and at least a C1 level of English
- Passion for customer service, content moderation, or technical support
- Knowledge of the value and impact that a good customer experience can create
- Excellent communication and interpersonal skills
What We Offer:
- A competitive salary of €1,458 gross per month, plus performance bonuses and language incentives
- A comprehensive relocation package, including assistance with acquiring a NIF and SSN
- Paid professional training and opportunities for career growth
- A fun and engaging work environment with excellent company culture
About Our Company:
We are a global leader in the BPO industry, employing over 170,000 people worldwide. Our innovative solutions, technology, and expertise support operational needs for clients and deliver seamless experiences to customers in the moments that matter.
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