Customer Service Representative
4 semanas atrás
We're seeking a charismatic and organized individual to join our team as a Receptionist. As the first point of contact for our guests and staff, you'll be responsible for creating a warm and welcoming atmosphere at our sustainable surf tourism provider.
Key Responsibilities:- Welcome guests and staff members with a smile and a friendly demeanor.
- Manage bookings, arrivals, and departures with our managers to ensure a seamless experience.
- Coordinate transfers to and from the airport for guests and staff members.
- Be the go-to person for all kinds of questions, providing knowledge and directing inquiries to different departments.
- Maintain a clean and organized reception area at all times.
- Collaborate with the Entertainment Manager to plan and execute weekly activities and create backup plans as needed.
- Assist the manager with various daily tasks and operations in the camp.
- Previous experience in a similar role is preferred.
- Fluent in English; other languages are a plus.
- Able to thrive under pressure and work well in a team.
- Organizational and leadership skills.
- Knowledge of how to address customers in a positive environment.
- Ability to communicate effectively with a large crowd.
We offer a range of benefits to make your experience with us enjoyable and fulfilling, including accommodation, meals, surf gear, yoga classes, activities, and time off to explore the surroundings.
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