IT Support Specialist

4 semanas atrás


Porto, Porto, Portugal Alter Solutions Group Tempo inteiro

Job Description: We are seeking a highly skilled IT Support Specialist to join our team at Alter Solutions Portugal. The successful candidate will be responsible for providing level 1 and level 2 support to our clients via various communication tools. The ideal candidate will have a strong understanding of IT systems and be able to troubleshoot and resolve issues efficiently. Additionally, the candidate will be fluent in French and have knowledge of HR procedures, including recruitment and talent management. The role is based in Porto and offers a hybrid working model.

Key Responsibilities:

* Provide IT support to clients via Teams, Outlook, and Hotline
* Troubleshoot and resolve IT issues efficiently
* Collaborate with the support team to ensure KPIs are met
* Extract and present data as required

Requirements:

* Fluency in French
* Knowledge of HR procedures, including recruitment and talent management
* Administrative mindset
* Good communication skills

What We Offer:

* A dynamic and supportive work environment
* Opportunities for professional growth and development
* A competitive salary and benefits package

How to Apply:

If you are a motivated and experienced IT Support Specialist looking for a new challenge, please submit your application.

Reference: #J-18808-Ljbffr



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