IT Helpdesk Specialist

Há 1 mês


Porto, Porto, Portugal Kcs It Tempo inteiro

We are seeking a skilled IT Helpdesk Specialist to join our team at KCS IT, a consulting company in the field of Information Technology and Services.

Our ideal candidate will have 1-2 years of experience in an IT help desk or similar support role, with a strong proficiency in English and excellent verbal and written communication skills.

The successful candidate will also possess basic knowledge of operating systems (Windows, macOS), office software, and common hardware components, as well as familiarity with remote troubleshooting tools, help desk ticketing systems, and support documentation.

We offer a competitive salary of around €30,000 - €40,000 per year, depending on experience, plus benefits such as free training programs, international projects, and opportunities for career development.

As an IT Helpdesk Specialist at KCS IT, you can expect:

  • To provide exceptional customer service and technical support to clients across various industries;
  • To work collaboratively with a diverse team of professionals to resolve complex technical issues;
  • To stay up-to-date with the latest technologies and trends in the IT industry;
  • To participate in ongoing training and certification programs to enhance your skills and knowledge;

We value diversity, equality, and inclusion, and strive to create a safe and inclusive work environment where everyone feels valued and respected.

KCS IT is a leading consulting company in the field of Information Technology and Services, with a strong commitment to talent development and employee satisfaction. We are proud to have been recognized as one of the top 10 companies in the Index of Excellence, an initiative that rewards organizations that invest in the development and satisfaction of their employees.



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