IT Support Specialist

1 semana atrás


Porto, Porto, Portugal Prozis Tempo inteiro

At Prozis, we're not just a company, we're a team of innovators dedicated to creating high-quality products that exceed expectations. With a strong focus on technology and design, we strive to push boundaries and deliver exceptional results.

We're currently seeking an IT Support Specialist - System Maintenance and Enhancement to join our dynamic team. As part of our IT Systems & Operations Team at our headquarters in Maia, you'll play a crucial role in maintaining the ongoing systems performance, responding to incidents, and providing infrastructure support.

Key Responsibilities:

  • Provide user support and equipment maintenance across all our offices
  • Ensure the smooth operation of our IT systems, including troubleshooting general IT issues - internet, network, printing, performance
  • Document new IT system problems/solutions in our knowledge base

Requirements:

  • No less than 1 year's experience in helpdesk support
  • Knowledge of Windows, MacOS, and Linux
  • Used to work with ticketing tools
  • Proficiency in MS Office products
  • Strong communication skills and good attention to detail

About the Role:

This is a fantastic opportunity to be part of a young and motivated team, determined to make things happen. We offer a competitive salary and benefits package, including a salary range of €25,000 - €35,000 per annum, depending on experience.

What We Offer:

  • A dynamic and supportive work environment
  • The opportunity to work on exciting projects and contribute to the growth of a successful company
  • A competitive salary and benefits package

Contact Information:

Please note that we do not accept unsolicited applications. If you are interested in this role, please submit your application through our website. We look forward to hearing from you



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