IT Support Specialist

Há 1 mês


Porto, Porto, Portugal Kcs It Tempo inteiro

We are looking for a talented IT Support Specialist to join our team in Portugal. In this role, you will have the opportunity to work with various clients from different sectors, developing your skills and expertise in application support.

Estimated Salary: €45,000 - €65,000 per annum, depending on experience.

About Us: KCS IT is a consulting company in the field of Information Technology and Services, founded in 2008 in Lisbon. We pride ourselves on creating value for our clients through Consulting, Outsourcing, Innovation, and Training.

Job Description:

Key Responsibilities:

  • Follow-up and coordination of changes and technical operations
  • Drafting / Management of instructions
  • Documenting components and operation of applications
  • Providing L2 and L3 support on ITIL best practices

Required Skills and Qualifications:

  • Strong knowledge of operating systems such as Windows and Linux
  • Understanding of Virtualized environments
  • Good knowledge of ticketing systems like Jira or ServiceNow
  • Scripting languages like PowerShell / Bash
  • Network concepts such as DHCP, Firewalls, Routing, Proxy
  • Web-based applications Client / Server

Benefits:

  • Personalized career development opportunities
  • Interesting challenges working with multiple clients
  • Free training programs in languages, tech, behavior, and business
  • International projects in Benelux
  • Hybrid work options (full remote, full onsite)
  • Career growth and development within the company

Others:

KCS IT has been recognized as one of the top companies in the Index of Excellence since 2018, and we strive to provide a safe, diverse environment where everyone can thrive.



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