Flight Reservation Manager and Owner Liaison
Há 4 dias
About Executive Jet Management, Inc.
At Executive Jet Management, Inc., we pride ourselves on being a world leader in private aviation services. Our company has established itself as a trusted partner for discerning individuals and organizations seeking premium air transportation solutions.
Responsibilities
- We seek an accomplished Flight Reservation Manager and Owner Liaison to join our team. In this role, you will be responsible for managing the primary interface between our clients and our organization.
- You will handle all communication channels, including phone calls, emails, faxes, messages, and online requests, to provide exceptional support and guidance to our valued clients.
- As part of your duties, you will be required to make timely updates to our reservations system (IJET/ETM) to guarantee seamless operations and compliance with regulatory requirements.
- In addition to these responsibilities, you will also be expected to anticipate and address potential areas of client discontent or conflict in conjunction with relevant departments (Sales, Scheduling, Logistics, Advanced Slot Planning).
- Our ideal candidate will possess excellent communication skills, fluency in multiple languages, and experience working within fast-paced environments.
Qualifications
- Bachelor's degree in Aviation or Tourism is highly desirable.
- Customer-facing experience in a similar role, preferably within the private aviation industry.
- Proficiency in speaking and writing English and German, along with another language from the list provided above.
- Exceptional interpersonal and problem-solving skills, with the ability to work under pressure and maintain attention to detail.
-
Owner Liaison Manager
Há 5 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroPhiture is seeking an Owner Liaison Manager to join our team. In this role, you will be responsible for providing customers with a centralized point of contact and a unique, personalized approach, guaranteeing that owner needs are anticipated, met, and exceeded, and that a service of excellence is delivered.Your tasks will include providing information to...
-
Owner Services Account Manager
1 semana atrás
Lisboa, Lisboa, Portugal Executive Jet Management, Inc. Tempo inteiro.Select how often (in days) to receive an alert:Title: Owner Services Account Manager (EJME)Company: EJME (Portugal) Aircraft Management, Lda.Area of Interest: Customer ExperienceLocation: Paço de Arcos, PT, 2774-550Purpose of PositionInteract with EJME Owners, NetJets Owners and Charter Clients concerning flight reservations, daily flight management and...
-
Owner Services Account Manager
Há 4 dias
Lisboa, Lisboa, Portugal Executive Jet Management, Inc. Tempo inteiroSelect how often (in days) to receive an alert:Area of Interest: Customer ExperienceLocation:Paço de Arcos, PT, 2774-550Purpose of PositionInteract with Owners concerning flight reservations, daily flight management and general enquiries, being the first point of contact between customers and NetJets, to provide customers with an uncompromisingly efficient,...
-
Owner Services Account Manager
Há 2 horas
Lisboa, Lisboa, Portugal Executive Jet Management, Inc. Tempo inteiroArea of Interest: Customer ExperienceLocation: Paço de Arcos, PT, 2774-550Purpose of PositionInteract with Owners concerning flight reservations, daily flight management and general enquiries, being the first point of contact between customers and NetJets, to provide customers with an uncompromisingly efficient, prompt, consultative and personalised...
-
Flight Operations Coordinator
Há 5 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroWe are looking for a Flight Operations Coordinator to join our team at Phiture. In this role, you will be responsible for managing the flight needs of allocated owners, from their initial contact to the actual flight following (during business hours), and post-flight follow-up.Your tasks will include loading flight details into the reservation system...
-
Owner Services Account Manager
1 semana atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiro.Purpose of PositionInteract with EJME Owners, NetJets Owners and Charter Clients concerning flight reservations, daily flight management and general enquiries, being the first point of contact between customers and NetJets, to provide customers with an uncompromisingly efficient, prompt, consultative and personalised interface, in order to deliver a unique...
-
Senior Aviation Customer Liaison
Há 4 dias
Lisboa, Lisboa, Portugal Executive Jet Management, Inc. Tempo inteiroJob Description:We are seeking an experienced Customer Experience Manager to join our team at Executive Jet Management, Inc. As a key member of our Owner Services department, you will be responsible for providing exceptional service to our valued clients, ensuring their needs are met and exceeded.Key Responsibilities:Manage the first point of contact between...
-
Owner Services Account Manager
Há 5 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroPurpose of PositionInteract with EJME Owners, NetJets Owners and Charter Clients concerning flight reservations, daily flight management and general enquiries, being the first point of contact between customers and NetJets, to provide customers with an uncompromisingly efficient, prompt, consultative and personalised interface, in order to deliver a unique...
-
Owner Services Account Manager
Há 4 dias
Lisboa, Lisboa, Portugal Executive Jet Management, Inc. Tempo inteiroAbout Executive Jet Management, Inc.Executive Jet Management, Inc. is a leading provider of private aviation services, dedicated to delivering exceptional customer experiences to its clients. Our team of experts works tirelessly to ensure that every aspect of our service meets the highest standards of quality and reliability.Job DescriptionManage the first...
-
Owner Services Liaison
Há 5 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroJob DescriptionAs an Executive Account Manager, you will be the primary point of contact for our clients, handling all aspects of their flight management requirements. This includes coordinating flights, managing reservations, and providing personalized support to ensure seamless travel experiences.
-
Customer Experience Manager
Há 4 dias
Lisboa, Lisboa, Portugal Executive Jet Management, Inc. Tempo inteiroAbout Us:At Executive Jet Management, Inc., we pride ourselves on delivering exceptional customer experiences. Our team is dedicated to providing personalized support to our valued clients, ensuring their needs are met and exceeded.Job Description:We are seeking an experienced Customer Experience Manager to join our team. As a key member of our Owner...
-
Reservation Agent
4 semanas atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with:Reservation Agent (M/F) - Lisbon, LisbonClient: EurofirmsLocation: Lisbon, PortugalJob Category: OtherEU work permit required: YesJob Reference:b12aa187dfb1Job Views:4Posted:14.02.2025Expiry Date:31.03.2025Job Description:A company in the hospitality sector is looking for a Reservation Agent (M/F) to work in Lisbon...
-
Airline Reservation Specialist in Lisbon
Há 6 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are seeking a highly motivated and customer-focused Airline Reservation Specialist to join our team at Blu Selection. Based in Lisbon, you will play a crucial role in delivering exceptional customer experiences for some of the world's most progressive brands in the Travel and Tourism Industry.About the RoleAs an Airline Reservation Specialist, your...
-
Manager - Business Operations, Flights
Há 5 dias
Lisboa, Lisboa, Portugal Navan Inc Tempo inteiroGet started It's free - no credit card neededManager - Business Operations, FlightsLocation: Lisbon, PTDepartment: Global Operations and Service (GOS)As aManager - Business Operations, Flights, you will play a critical role in optimizing flight operation workflows, driving automation, and enhancing process efficiency across travel operations. This role...
-
Flight and Hotel Reservation Expert
Há 3 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroResponsibilitiesManage all incoming queries in a customer service environment effectivelyHandle both inbound and outbound calls and emailsGather information from customers and ensure resolutions of queriesAssist clients with upgrades, rescheduling, bookings, doubts, claims, and other requestsConservate with clients to understand their needs regarding...
-
Global Flight Attendant Ambassador
Há 22 horas
Lisboa, Lisboa, Portugal Talingual Limited. Tempo inteiroWe are seeking a highly skilled and multilingual professional to join our team as a Customer Travel Advisor.This role will be based in the beautiful city of Lisbon, where you will work as part of a global outsourcing partner's client services team. As a Customer Travel Advisor, you will provide exceptional customer care to clients via phone and email,...
-
Senior Reservation Operations Coordinator
1 dia atrás
Lisboa, Lisboa, Portugal Vertente Humana, Lda Tempo inteiroJob SummaryWe are seeking a Senior Reservation Operations Coordinator to join our team at Vertente Humana, Lda. This is an excellent opportunity for a motivated and detail-oriented individual to work in a multicultural contact center environment.About the RoleThe successful candidate will be responsible for responding to communications from guests, travel...
-
Engineer | Space Flight Dynamics
3 semanas atrás
Lisboa, Lisboa, Portugal Ceiia Tempo inteiroJob Description Lead to the design, development, testing and operation of our forthcoming satellite constellations (Atlantic and MH-X Constellations); Integrate the product team in the definition and implementation of new, state-of-the-art Flight Dynamics and Mission Analysis software; Explore, testing, benchmark existents libraries, tools and algorithms for...
-
Reservation Agent Italian/English
4 semanas atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with:Client:EurofirmsLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:696cb8e83a6eJob Views:4Posted:14.02.2025Expiry Date:31.03.2025Job Description:A company in the hospitality sector is looking for a Reservation Agent (M/F) to work in Lisbon and perform the following functions:1....
-
Space Flight Operations Manager
Há 2 dias
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroRequired Skills and QualificationsM.Sc. or Ph.D. in Aerospace Engineering, Physics, or related discipline;Proven experience in Flight Control Systems and Flight Mechanics activities covering the full lifecycle of an aerospace artifact;Good programming skills in Java, C/C++, or Python in a professional work environment;Fluent in English.