Strategic Operations Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal The Boston Consulting Group Tempo inteiro

Job Summary:

As an Executive Assistant for Senior Leaders, you will provide comprehensive administrative support to experienced Senior Leaders across EMESA from our Global Services hub in Lisbon.

About the Role:

This highly visible role requires a professional who is proactive, flexible, and able to work effectively at all levels. You will be responsible for managing multiple calendars, processing timesheets and expenses, and providing general administrative support to GSB senior leadership staff. This includes answering and routing phone calls, greeting and directing guests, handling incoming deliveries and outgoing packages, and coordinating all mail services.

Responsibilities:

  • Manage calendars with an understanding of business priorities to offer alternatives, tradeoffs, and consideration of the most efficient use of senior leadership staff's time
  • Process timesheets and expenses (for the senior leadership) on a timely basis; reconcile monthly corporate card charges
  • Provide general administrative support to GSB senior leadership staff: typing, telephone support, mail, copying, faxing, filing, calendar functions, voice mail, and e-mail distribution lists, etc.
  • Answer and route phone calls, greet and direct guests, handle incoming deliveries and outgoing packages
  • Coordinate all mail services, including receiving, sorting, and distributing mail and faxes, prepare daily UPS packages, etc. as requested
  • Manage Travel: Anticipate and coordinate point-to-point travel needs for senior leadership staff including but not limited to the following: directions, commuting time and ground transportation, passport and visa processing, etc.
  • Coordinate point-to-point domestic and international travel needs of the team (car, flight, hotel, etc.)
  • Support GSB teams, internal committees, and practice area activities, and information requests
  • Act as thought partner and trusted advisor
  • Maintain highest levels of internal and external confidentiality
  • Ensure the leadership knows what they need to know
  • Guide leadership toward making right decisions about use of time
  • Loop in all relevant parties as needed
  • Develop support network to leverage information flow and scheduling
  • Manage Events/Meetings: Provide support in the area of conference room scheduling and assignment of guest office space as needed
  • Organize and manage major meetings for team leads as needed (in many instances working collaboratively) with other team members
  • Support the Office Services Team
  • Assist in maintaining the upkeep and appearance of the general office space
  • Provide occasional back-up to fellow office services team member, including but not limited to: reception, facilities, and event coordination
  • Perform other duties (including office services) as assigned or required

Requirements:

We are looking for a highly motivated and organized individual with 2-4+ years of experience supporting a senior executive, preferably at a professional services firm. You should have proficient computer skills: Outlook, Word, Excel, and PowerPoint, and excellent interpersonal skills and able to work effectively at all levels.

About Us:

Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.



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