IT Support Specialist

Há 4 dias


Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

Join Our Team of Exceptional Professionals

About the Role

We are seeking an exceptional Application Support professional to join our team at KCS IT. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients, ensuring their systems and applications run smoothly and efficiently.

Key Responsibilities

  • Providing technical support to clients via phone, email, and remote access
  • Resolving technical issues and troubleshooting problems
  • Collaborating with internal teams to resolve complex technical issues
  • Developing and maintaining technical documentation
  • Staying up-to-date with the latest technologies and industry trends

Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Computer Science or a related field
  • At least 4 years of IT experience, with 3 years in technical support
  • Proven experience in SQL programming language and scripting languages (Powershell/Shell Scripting)
  • Experience in incident resolution and problem management (ITIL is a plus)
  • Professional experience in Windows and/or Linux infrastructures
  • Knowledge of C# and JAVA programming languages (nice-to-have)

Why Choose KCS IT?

At KCS IT, we value our employees and offer a range of benefits, including:

  • Personalized career development
  • Free training programs in languages, tech, behavior, and business
  • International projects in Benelux
  • Flexible working arrangements
  • Competitive salary and benefits package

What We Offer

KCS IT is a consulting company in the field of Information Technology and Services, focused on creating value for our clients through consulting, outsourcing, innovation, and training. We are committed to talent development and offer a dynamic and supportive work environment.


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