Customer Success Manager: DACH Region

3 semanas atrás


Lisboa, Lisboa, Portugal Pleo Tempo inteiro
About the Role

We are seeking a seasoned Customer Success Manager to lead our Central Europe regional team. As a key member of our Customer Success organization, you will be responsible for managing a team of Customer Success Managers (CSMs) who handle day-to-day operations and long-term business relationships with our Mid Market customers.

As a Customer Success Manager, you will be responsible for developing and executing strategies to drive customer adoption, retention, and growth. You will work closely with our Sales, Marketing, and Product teams to ensure seamless customer experiences and identify opportunities for growth.

Key Responsibilities:

  • Manage a team of CSMs to achieve customer success goals
  • Develop and execute customer success strategies to drive adoption and retention
  • Collaborate with cross-functional teams to ensure customer needs are met
  • Identify and pursue growth opportunities with existing customers

Requirements:

  • Proven experience in Customer Success leadership roles
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze data and drive business decisions

What We Offer:

  • A dynamic and fast-paced work environment
  • Opportunities for growth and professional development
  • A competitive salary and benefits package

Why Pleo?

Pleo is a leading provider of cloud-based financial management solutions. We are passionate about helping businesses manage their finances more effectively and are committed to delivering exceptional customer experiences.



  • Lisboa, Lisboa, Portugal Recruit2Retail Australia Tempo inteiro

    Marketing Manager Opportunity in DACH RegionAcolad is a global leader in content and language solutions, supporting companies in various industries to scale across markets and drive growth through cutting-edge technology and localization expertise. We are seeking a talented Marketing Manager to join our team in Lisbon and cover for a team member on maternity...


  • Lisboa, Lisboa, Portugal Recruit2Retail Australia Tempo inteiro

    Job Title: Field Marketing Manager DachAcolad is the global leader in content and language solutions, supporting companies in every industry to scale across markets and drive growth through cutting-edge technology and localization expertise. Our mission is to empower businesses to succeed globally.About the RoleWe are seeking a highly motivated and...


  • Lisboa, Lisboa, Portugal Recruit2Retail Australia Tempo inteiro

    Marketing Manager for German-speaking MarketsAcolad is the global leader in content and language solutions, supporting companies in every industry to scale across markets and drive growth through cutting-edge technology and localization expertise. Our mission is to empower businesses to succeed globally, and we're looking for a talented Marketing Manager to...


  • Lisboa, Lisboa, Portugal Pleo Tempo inteiro

    About the Role: We are seeking a seasoned Customer Success Manager to lead our Central Europe regional team. As a key member of our Mid Market customer success team, you will be responsible for managing a team of Customer Success Managers (CSMs) who handle day-to-day operations and long-term business relationships with our customers. You will need to develop...


  • Lisboa, Lisboa, Portugal Regiondo Tempo inteiro

    About Regiondo We are a dynamic, fast-growing company that empowers businesses to streamline their operations, manage online bookings seamlessly, and expand their reach through multiple sales channels. Our platform is at the forefront of providing innovative booking software solutions for tour and activity operators worldwide. We value being a trusted guide,...

  • Smb Sales Manager- Dach

    3 semanas atrás


    Lisboa, Lisboa, Portugal Pleo Tempo inteiro

    About the RolePleo is seeking a highly experienced Sales Manager to lead our SMB sales efforts in the DACH region. As a key member of our sales team, you will be responsible for driving growth and revenue in this critical market.Key ResponsibilitiesDevelop and execute sales strategies to achieve revenue targets in the DACH regionLead a team of sales...


  • Lisboa, Lisboa, Portugal Tracer Tempo inteiro

    Job Title: Director of Customer Success for Tracer EMEAAbout the Role:Tracer, a leader in brand protection, is seeking a dynamic and experienced Director of Customer Success to lead our EMEA region. This role involves spearheading strategies to drive customer success initiatives, overseeing customer relationships, and upholding the highest standards of...


  • Lisboa, Lisboa, Portugal Acolad Tempo inteiro

    Acolad is the global leader in content and language solutions, supporting companies to scale across markets and drive growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1,800 employees and a network of +20,000 linguists worldwide. To...


  • Lisboa, Lisboa, Portugal Recruit2Retail Australia Tempo inteiro

    Job DescriptionAcolad is a global leader in content and language solutions, dedicated to supporting companies in achieving growth across markets through cutting-edge technology and localization expertise. As a Field Marketing Manager, you will play a key role in the DACH region, driving demand and generating leads to support sales efforts. You will...

  • Marketing Manager DACH

    3 semanas atrás


    Lisboa, Lisboa, Portugal Acolad Tempo inteiro

    Marketing Manager DACHAcolad, a global leader in content and language solutions, is seeking a Marketing Manager to support its growth in the DACH region. As a key member of the marketing team, you will develop and execute an integrated marketing plan to drive demand, generate leads, and support sales efforts in the region.Key Responsibilities:Develop and...

  • Customer Success Manager

    3 semanas atrás


    Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

    Customer Success Manager (German Speaker) at RoomRaccoon: Join our team of 110 professionals and help our 2000+ clients across Europe, USA and Africa to leverage the full power of our all-in-one hotel management system. We offer equity, formal training budget allowance, annual hotel allowance, as well as birthday and Xmas vouchers. Our mission is to redefine...

  • Customer Success Manager

    3 semanas atrás


    Lisboa, Lisboa, Portugal Pleo Tempo inteiro

    About PleoPleo is a forward-thinking company that's revolutionizing the way businesses manage expenses. We're looking for a seasoned Customer Success Manager to join our Central Europe team.Job SummaryWe're seeking a highly experienced and customer-centric leader to manage a team of Customer Success Managers (CSMs) in our Central Europe region. As a Manager...

  • Field Marketing Manager DACH

    3 semanas atrás


    Lisboa, Lisboa, Portugal Acolad Tempo inteiro

    Acolad is a global leader in content and language solutions, supporting companies in various industries to scale across markets and drive growth through cutting-edge technology and localization expertise. As a Field Marketing Manager, you will play a key role in our global growth by developing and executing effective marketing strategies to drive demand,...

  • Customer Success Manager

    3 semanas atrás


    Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

    Unlock Your Potential as a Customer Success Manager at RoomRaccoonJoin our dynamic team as a Customer Success Manager and play a vital role in helping our existing customers in the Germany (DACH) market maximize the benefits of our all-in-one hotel management system. With a strong focus on customer engagement and relationship building, you will be...


  • Lisboa, Lisboa, Portugal Regiondo Tempo inteiro

    **About Regiondo**We are Regiondo: a dynamic, fast-growing company with a strong presence in Europe. Our innovative software solution empowers tour and activity operators to streamline their operations, manage online bookings seamlessly, and expand their reach through multiple sales channels.**Our Mission**Regiondo aims to be the most loved and used booking...


  • Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

    Indie Campers is a leading campervan platform dedicated to making road trips accessible and unforgettable for everyone. Our mission is driven by innovation, a strong product, and an unwavering commitment to our customers.We prioritize a seamless booking experience, deliver high-quality road trips at competitive prices, and have become the go-to choice for...


  • Lisboa, Lisboa, Portugal Rydoo Tempo inteiro

    About RydooRydoo is a fintech scale-up that revolutionizes expense management with its user-friendly app and OCR technology. Our mission is to make expense management the easiest part of your day.The RoleWe are seeking a highly motivated Business Development Representative to join our DACH pod in Lisbon. As a Business Development Representative, you will be...

  • Customer Success Manager

    3 semanas atrás


    Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    We are seeking a highly skilled Customer Success Manager to join our team at Unit4 Nv. As a key member of our customer success organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key Responsibilities:Be the voice of the customer and their internal advocate,...


  • Lisboa, Lisboa, Portugal Pleo Tempo inteiro

    pbAbouttheRole:/bbrPleoisseekingaseasonedCustomerSuccessManagertoleadourCentralEuroperegionalteam.AsakeymemberofourCustomerExperienceteam,youwillberesponsibleformanagingateamofCustomerSuccessManagers(CSMs)whohandleday-to-dayoperationsandlong-termbusinessrelationshipswithourMidMarketcustomers./ppbKeyResponsibilities:/bbr-Manageateamof5CSMstoensureexceptionalc...


  • Lisboa, Lisboa, Portugal Regiondo Tempo inteiro

    About Regiondo We are a dynamic, fast-growing company with a strong presence in Europe. Our innovative software solution empowers tour and activity operators to streamline their operations, manage online bookings seamlessly, and expand their reach through multiple sales channels. We value our customers and strive to provide a trusted guide for their business...