Restaurant General Manager
3 semanas atrás
The Restaurant General Manager will lead our F&B Outlet team to deliver exceptional guest experiences and drive business results. This is a challenging role that requires strong leadership, communication, and problem-solving skills.
Job DescriptionWe are seeking a seasoned professional with a passion for hospitality to join our team as an Outlet Operations Manager. In this role, you will be responsible for managing the day-to-day operations of our outlet, ensuring seamless delivery of our services and products to guests.
- Conduct daily briefings with the team to ensure everyone is aware of the plan and any issues.
- Supervise team members to ensure tasks are completed efficiently and to standard.
- Build relationships with guests by remembering their names and preferences.
- Handle complaints and comments in a professional and timely manner.
- Manage administration work, including cash handling and compliance with company policies.
- Maintain accurate records and updated notice boards.
In addition to the above responsibilities, the successful candidate will:
- Ensure excellent food and beverage quality, presentation, and hygiene standards.
- Monitor stock levels and maintain adequate supplies to meet demand.
- Develop and implement training programs to enhance team performance.
- Analyze sales data and identify areas for improvement.
- Prepare monthly reports on sales, costs, and other key metrics.
To be considered for this role, you must have:
- A strong track record of leadership and management experience in the hospitality industry.
- Excellent communication and customer service skills.
- Ability to work well under pressure and make sound decisions quickly.
- Knowledge of food and beverage safety and hygiene regulations.
- Ability to analyze data and make recommendations for improvement.
We offer a competitive salary of €55,000 - €65,000 per annum, depending on experience. You will also receive a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and development.
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