Restaurant Operations Manager
Há 1 mês
We are seeking a highly skilled and experienced Restaurant Operations Manager to lead our service team in Cascais. As part of Heather Moors, you will play a key role in creating unforgettable dining experiences for our guests.
About the RoleThe successful candidate will have a minimum of 4 years of hospitality management experience, with previous and proven customer service experience as a restaurant manager in an upscale venue. You will be responsible for hiring, training, and supervising restaurant employees, ensuring they provide exceptional customer service.
You will create and manage the schedule of the service and logistics department, optimising staff allocation. Your focus will be on ensuring the restaurant and bar area follows and maintains high standards of cleanliness, organisation, and service.
You will implement policies and protocols to maintain or improve service standards. Ensuring health and safety standards are followed is essential, providing a safe environment for employees and guests.
Daily operations will be overseen by you, with a focus on front and back of house activities. Accurate end-of-day reports will be completed correctly, and you will coordinate daily with the front and back of house teams to ensure smooth operations.
Key Responsibilities- Hire, train, and supervise restaurant employees to provide exceptional customer service
- Create and manage schedules to optimise staff allocation
- Maintain high standards of cleanliness, organisation, and service in the restaurant and bar area
- Implement policies and protocols to improve service standards
- Ensure health and safety standards are followed
- Oversee daily operations, including front and back of house activities
To be successful in this role, you will need:
- Minimum of 4 years of hospitality management experience
- Previous and proven customer service experience as a restaurant manager in an upscale venue
- Extensive food and beverage knowledge
- Strong leadership, motivation, people skills, and attention to detail
- Experience in financial management
- Good understanding of MS Office
- Experience in Micros Symphony (or another POS platform)
As a Restaurant Operations Manager at Heather Moors, you can expect:
- A competitive salary of approximately €60,000 per annum
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The opportunity to work with a talented team of professionals
Heather Moors is a premium venue located in Cascais. We pride ourselves on delivering exceptional dining experiences for our guests, and we are looking for talented individuals to join our team.
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