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Restaurant Operations Manager
Há 1 mês
We are seeking a seasoned Restaurant Operations Manager to oversee the daily operations of our restaurant in Lisbon. This is a leadership role that requires strong management skills and a passion for delivering exceptional customer service.
Key Responsibilities:
- Manage restaurant operations, ensuring high standards of quality and service delivery.
- Lead and train staff to provide excellent customer service, focusing on teamwork and employee development.
- Monitor inventory levels, order supplies, and manage costs to optimize efficiency.
- Develop strategies to enhance sales and customer satisfaction, analyzing market trends and competitor activity.
- Ensure compliance with health and safety regulations, implementing best practices and conducting regular audits.
- Handle customer complaints professionally, resolving issues promptly and efficiently.
- Prepare reports on sales, labor costs, and operational efficiency, providing insights for business improvement.
Requirements:
- Prior experience in restaurant management or a related field.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Excellent communication and interpersonal skills, with fluency in English.
- Able to work in a fast-paced environment, adapting to changing circumstances and priorities.
- Proficient in point-of-sale systems and restaurant management software.
- Familiarity with food safety and hygiene regulations, with a commitment to maintaining high standards.
- Flexibility to work evenings, weekends, and holidays as needed.
What We Offer:
- A competitive salary, estimated at €45,000 per annum, plus benefits package.
- Opportunities for career growth and advancement, with a focus on developing leadership skills.
- A positive and collaborative work environment, supporting employee well-being and success.
- Employee discounts on meals, promoting a culture of appreciation and recognition.
