Retail Operations Manager

2 semanas atrás


Lisboa, Lisboa, Portugal Hyatt Hotels Corporation Tempo inteiro

About Hyatt

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As a global hospitality company, Hyatt Hotels Corporation is committed to delivering exceptional experiences to our guests. With a portfolio of 20 brands and more than 1,200 properties across the globe, we offer a unique blend of luxury, lifestyle, and convenience.

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Why Work for Hyatt?

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We are proud to be consistently ranked as one of the world's best places to work. Our employees enjoy a range of benefits, including:

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  • Long-term career growth opportunities">
  • A motivated and connected team">
  • 12 complimentary nights (per year) in other Hyatt properties worldwide, as well as colleague rates and discounts">
  • A company that truly cares">
  • Be part of something bigger. Make a difference in the lives of those around you.">
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The Role

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We are seeking an experienced Retail Operations Manager to join our pre-opening team at Andaz Lisbon. The successful candidate will oversee the day-to-day operations within our Lounge, Restaurant, and In-Room Dining. Responsibilities include ensuring smooth service, enhancing guest satisfaction, and managing the overall performance of the outlets to provide a memorable dining experience.

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Requirements

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To be successful in this role, you will need:

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  • ">
  • A strong restaurant background in luxury">
  • Multiple outlets management experience is preferred">
  • Experience managing several meal periods from breakfast to dinner">
  • Experience in developing concepts with a strong focus on quality">
  • Quality and trainer mindset">
  • Strong leadership abilities with excellent communication and interpersonal skills">
  • In-depth knowledge of F&B operations, service standards, and menu development">
  • Ability to manage multiple priorities in a fast-paced environment and work under pressure">
  • Proficiency in point-of-sale (POS) systems, inventory management, and basic financial reporting">
  • Strong problem-solving skills with a guest-centric approach">
  • Portuguese language is essential">
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Estimated Salary Range

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$60,000 - $80,000 per annum

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Benefits

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We offer a competitive salary package, including bonuses, stock options, and comprehensive health insurance. We also provide ongoing training and development opportunities to support your career growth.



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