Retail Experience Manager
3 semanas atrás
Transform Your Career with a Revolutionary Opportunity at PMI
We're pushing the boundaries of what's possible in the retail industry. As a pioneer, you'll have the chance to create a smoke-free future and make a lasting impact on consumers.
About Us
At PMI, we're dedicated to delivering better, brighter solutions that meet the evolving needs of our customers. Our journey is about more than just selling products – it's about enhancing lives and creating a positive difference in society.
Career Advancement Opportunities
We offer a challenging work environment where talented individuals can grow and develop their skills. With endless opportunities for progression, you'll have the freedom to pursue your ambitions and take pride in your achievements.
Job Description: Retail Experience Manager
You will be responsible for regional operational store management, driving strategic plans between the management team, field, and external stakeholders. Analyze sales, team development, and customer satisfaction while striving to deliver exceptional consumer experiences and boost store results for all IQOS Stores Universe in Portugal.
Requirements
- University degree
- Minimum 5 years of experience as a retail manager in personalized customer service
- Proven experience in delivering excellent customer experiences
- Previous experience working with KPIs
- Previous experience in managing commercial teams (preferably in retail)
- Strong analytical skills (upper intermediate knowledge of MS Office Excel - Advanced preferable)
- Strategic thinking and collaborative working attitude
- Ability to adapt to challenges, always keeping a professional attitude of learning and evolving
- Excellent verbal and interpersonal abilities
- Team player
- Fluency in Portuguese and English
- Knowledge of retail or business systems (i.e.: POS, MS Office etc)
Salary Details
The estimated salary range for this role is €60,000 - €80,000 per annum, depending on qualifications and experience. This competitive compensation package includes life and health insurance, pension plan, education allowance, and other benefits.
Join Our Journey
Together, let's drive progress and shape a smoke-free future. If you're passionate about retail and committed to excellence, apply now to become part of our dynamic team.
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