Digital Marketing Services Manager

3 semanas atrás

Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro
Job Summary

We are seeking an experienced Digital Marketing Services Manager to lead the expansion and innovation of our CRM services. As a key member of our Global Integrated Marketing Services team, you will drive engagement among stakeholders, promote best practices, and pilot new services.

About Us

Nestlé Sa is a leading provider of Shared Services, delivering a broad service catalogue that supports digital transformation. Our marketing services have been expanding rapidly in recent years to support operationalization of Nestlé brands' marketing strategy at scale, with speed and high quality.

Responsibilities
  • Design and deploy the CRM service strategy and roadmap based on aligned priorities
  • Sustain the service operating model, promoting standards, best practices, technology, KPI & value framework
  • Connect with Business Partners to advise and support them of the operationalization of their marketing strategy
  • Prepare and analyze services business case, scope of work, high-level plan, governance, risks
  • Anticipate innovation opportunities and define service roadmap
  • Drive service pilots, measuring success criteria, promoting success story and launch communication
  • Partner with agencies to ensure efficient workflows between strategy and executional tasks (coordination, marketing automation, database management, ...)
Requirements
  • Ability to quickly understand business needs, expectations, and opportunities
  • In-depth understanding of the end-to-end CRM delivery process
  • Professional leadership experience in CRM production
  • Good communication and relationship skills
  • Successful experience with FMCGs companies
  • Intrapreneur experience to innovate and create new services in a multi-cultural, multi-market world
  • Startup or innovation background in consumer product, insights or marketing environments is a definite plus
What We Offer

At Nestlé Sa, we want to help shape a better and healthier world, inspire people to live healthier lives, and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment that creates positive disruption, embraces innovation, and empowers people and teams to win.

As a valued member of our team, you can expect:

  • Development of expertise in Nestlé's Shared Services Business
  • Immersion in a culturally diverse team
  • Local and International Exposure
  • Flexible working environment
  • Engagement and wellbeing activities
  • Competitive salary and annual bonus according to your performance
  • Flex Benefits - At NBS you can choose what benefits are more suitable for you
  • Make part of the Nestlé Club and get discount in several partners
  • Free coffee (and good coffee) at the office
  • Shop with special discounts for employees
  • Company equipment according to professional needs
  • Medical Support available at the Office
  • E-learning courses and training program to get you where you aim to be
  • Career progression and possibilities for International Career

$90,000 - $120,000 per year, depending on experience and qualifications.

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