Digital Healthcare Operations Specialist

2 semanas atrás


Portugal Sword Health Tempo inteiro

Sword Health is revolutionizing the way we approach chronic pain management. As a pioneering digital healthcare company, we're committed to making a significant impact on the lives of millions of people worldwide. Our innovative solution pairs licensed physical therapists with AI-powered technology to provide effective and affordable care for those suffering from musculoskeletal pain.

With our core vertical, Thrive, at the forefront of this mission, we're looking for an exceptional Operations Associate to join our team. This role will play a key part in shaping our program's success, driving business growth, and improving patient outcomes.

Key Responsibilities:

  • Conduct in-depth data analysis to identify opportunities for program improvement and drive business growth
  • Design and implement new processes and training standards to elevate program quality and consistency
  • Monitor business performance on a daily basis using detailed dashboards with high data integrity
  • Owning main member engagement KPIs and striving to achieve ambitious goals
  • Collaborating with cross-functional teams to align operations strategies with organizational goals

About You:
  • A background in a highly quantitative field, such as engineering, data analytics, mathematics, or economics
  • 2+ years of experience in data analytics, consulting, banking, or a fast-growing startup
  • Extensive experience on Looker, SQL, and Google Sheets, with programming skills a plus
  • Demonstrated ability to independently lead complex projects with cross-functional teams, delivering measurable impact
  • A strong bias towards execution, a hands-on approach, and the ability to adapt quickly as priorities shift

What We Offer:
  • A competitive salary of $80,000 - $110,000 per year
  • Career development and growth opportunities in a high-tech startup environment
  • The chance to work with a talented team and make a real impact on an innovative solution
  • A flexible work environment with remote work options, unlimited vacations, and a meal allowance
  • English classes and access to the Coursera Learning Platform


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