Italian Customer Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
About Cross Border Talents

We are a leading global company specializing in providing exceptional customer support services. Our team is dedicated to delivering outstanding support experiences to our clients.

Job Title: Italian Customer Support Advisor

Location: Lisbon, Portugal (On-site)

Key Responsibilities:
  • Provide top-notch customer support to Italian-speaking clients via phone, email, and chat.
  • Efficiently resolve customer inquiries and issues in a professional manner.
  • Offer product and service information to customers, ensuring they have a comprehensive understanding of our offerings.
  • Handle customer complaints and provide suitable solutions, ensuring customer satisfaction.
  • Collaborate with internal teams to guarantee seamless customer experiences.
Requirements:
  • Native or fluent in Italian (written and spoken).
  • Excellent communication skills in English.
  • Strong interpersonal and problem-solving skills.
  • Previous experience in customer support is a plus, but not mandatory.
  • Ability to work on-site in Lisbon, Portugal.
What We Offer:
  • Competitive salary and performance-based bonuses.
  • Comprehensive training and continuous support.
  • Health insurance and additional benefits.
  • Career growth opportunities in a multicultural environment.
  • Relocation assistance for candidates moving to Lisbon.
How to Apply:

If you are interested in this exciting opportunity, please send your CV to us.



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