Digital Manufacturing Support Specialist

3 semanas atrás


Porto, Porto, Portugal Lectra Gruppe Tempo inteiro

Lectra, a leading provider of industrial intelligence solutions, is seeking an experienced International Customer Support Engineer to join its team. Based in Porto, Portugal, this dynamic and autonomous role offers the opportunity to work in an international, multicultural, and agile environment.

Key Responsibilities:

  • Provide technical assistance to customers and subsidiaries for Lectra Products, including cutting machines, plotters, spreaders, software, and industry solutions 4.0.
  • Ensure the availability and optimal performance of Lectra equipment installed at customers' sites.
  • Offer remote support to resolve efficiently any issues and implement smart services according to service contracts.

About the Ideal Candidate:

  • An engineering degree in electronics, mechanics, or production is required.
  • Experience in electric and electronic applications, troubleshooting, and good initiative for practical concepts and procedures related to manufacturing and productivity are essential.
  • Familiarity with CAM applications, robotics – software and hardware, and PC knowledge are also required.
  • Excellent communication skills, a focus on service, and the ability to adapt and analyze problems for resolution are crucial.

Why Choose Lectra?

  • A remuneration package that includes Health Insurance and Life Insurance.
  • A GoodHabitz e-learning platform with great courses on various topics.
  • Nespresso coffee machine for coffee lovers.


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