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Abroad Experience is an international company with a presence in the Rotterdam area.
We are seeking a highly skilled Sales and Retention Specialist to join our Customer Service team.
About the Role- This role involves providing excellent customer service, assisting the department in reaching sales targets, and ensuring customer satisfaction.
- The ideal candidate will be fluent in Dutch (C1 level) and proficient in English.
- Provide commercial and advisory support to customers via phone, email, and chat.
- Offer product information and advice about multivitamins.
- Convert warm leads and retention calls for customers on subscriptions.
- Fluent Dutch speaker with C1 level and professional English skills.
- 2-4 years of experience in a customer-facing role, preferably B2C and outbound.
- Located in the Randstad region.
- Strong multitasking and interpersonal skills.
- Results-oriented and motivated by achieving goals.
- Affinity for health, nutrition, and lifestyle.
- Option to work up to 50% remotely for work-life balance.
- Open company culture promoting collaboration and communication.
- Career growth opportunities within an international scaling-up company.
- Diversity and inclusion commitment fostering a diverse workforce.
- Health and wellness benefits prioritizing physical and mental well-being.
- Global presence offering diverse experiences and market exposure.
- Fun at work through regular company-wide events and team-building activities.