Process Excellence Manager for Operations Transformation
Há 5 dias
We are seeking an experienced Process Excellence Manager to join our Operations team in transforming our internal processes. This is a pivotal role that will shape our planning, production, and customer delivery processes to elevate the customer experience.
Key Responsibilities:- Analyze process gaps and pain points, prioritize initiatives, and develop roadmaps for transformation.
- Design and implement key processes in Operations, ensuring scalability and high-quality results.
- Collect user stories with customers, support Tech teams, and contribute to technical solution design.
- Quantify process performance using KPIs and create transparency around process improvements.
- Steer interdisciplinary teams, align stakeholders, and build process knowledge.
To succeed in this role, you will need at least 5 years of experience in process management, continuous improvement, or project management. Experience in agile working is a plus. You should have a good understanding of Operations workflows and be willing to dive into Emma's system landscape.
What We Offer- A competitive salary of €60,000 - €80,000 per year.
- Discounts on top-notch products.
- Health insurance including dentist; 24 days holidays/year +1 day/year at Emma (max. 29 days).
- The opportunity to collaborate with multinational teams.
- Pet-friendly environment.
- Exciting events.
- All the tools you need to grow and ownership from the beginning.
Emma is transforming the world of sleep, and we want the highest-performing people to help us pull it off. We proudly celebrate diversity and are an equal-opportunity employer committed to promoting inclusion in our workplace.
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