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Spanish Language Support Specialist

1 semana atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro
About the Role

We are looking for a talented and dedicated Spanish language support specialist to join our team. As a key member of our client service team, you will be responsible for providing exceptional support to our clients across multiple channels.

Key Responsibilities

Your primary responsibility will be to provide support to small and medium-sized businesses (SMBs) across multiple channels – chat, email, and phone. You will work with prestigious worldwide brands, offering the best quality service to their customers.

You will also be responsible for:

  • Providing pre- and post-sales support for all self-service products.
  • Resolving customer service issues in a timely and empathetic manner.
  • Maintaining accurate data input of consumer inquiries, questions, and feedback on the customer services database.