Spanish Language Representative
Há 5 dias
About UsWe are Cross Border Talents, a company dedicated to innovation and excellence. We value our employees and strive to create a collaborative work environment that fosters growth and development.
Job Description:
We are seeking a highly motivated and customer-oriented Spanish-speaking specialist to join our dynamic team. This individual will be responsible for delivering exceptional support across various communication channels, including phone, chat, email, and social media.
Responsibilities:
- Assist customers with account setup, verification, logins, financial transactions, and technical issues.
- Act as a trusted advisor, ensuring every interaction is positive and professional.
- Build strong relationships with customers through clear and effective communication.
- Maintain service quality while following internal policies.
Requirements:
- Fluent in Spanish (C2 level)
- Fluent in English (C1 level)
- EU Citizenship or Portuguese Residency Card
- 0-1 year experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
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