E-commerce Fraud Risk Analyst

Há 5 dias


Porto, Porto, Portugal Farfetch Tempo inteiro
Protecting Luxury Fashion E-commerce

FARFETCH, a global leader in luxury fashion e-commerce, seeks a skilled E-commerce Fraud Risk Analyst to join its team. As a key member of the Fraud Operations team, you will play a pivotal role in protecting customers and reducing risk on the Farfetch platform.

Salary: Estimated $120,000 - $180,000 per annum, depending on location and experience.

Job Description

In this critical position, you will utilize advanced tools and comprehensive data analysis to optimize fraud detection methods, enhance overall performance, and achieve key KPIs across all regions and business units. Your expertise will be instrumental in building and maintaining fraud reports and dashboards in BigQuery and Looker, enabling real-time fraud analysis.

You will proactively identify and resolve fraud issues, ensuring a balance between fraud prevention and customer experience. Daily monitoring and reporting of fraud KPIs will be essential to your success, as well as producing ad hoc reports to evidence live issues and trends and develop solutions to prevent and mitigate risk.

The ideal candidate will have 3+ years of experience working in a fast-paced e-commerce fraud environment, with proficiency in SQL (SQL Server, BigQuery, or similar) and experience using data visualization tools (Looker, PowerBI, Tableau, or similar).

Requirements

  • Experience with fraud systems and controls (e.g., Forter, Riskified, Accertify)
  • Ability to transform data analysis into defined actions and improvement
  • Excellent communication skills with the ability to convey technical concepts to a non-technical audience
  • Advanced English language skills (written and oral)

Benefits

FARFETCH offers a competitive salary range, flexible working environment, and well-being support and tools. Extra days off, sabbatical program, and days for community service are also available. Training opportunities and free access to Udemy round out the benefits package.

About FARFETCH

FARFETCH is an equal opportunities employer committed to diversity and inclusion. We strive to create an inclusive environment where everyone feels valued and respected. Our mission is to protect our customers and reduce risk on the Farfetch platform while contributing to the growth of our business.



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