Fraud Prevention Specialist

Há 4 dias


Porto, Porto, Portugal Farfetch Tempo inteiro

FARFETCH, a global leader in luxury fashion, is seeking a skilled Fraud Prevention Specialist to join their team. With a passion for operational excellence and customer satisfaction, this individual will play a pivotal role in refining the company's fraud prevention activities.

Job Overview

This position reports directly to the Fraud & Risk Investigations Manager and requires a strong analytical mindset, proficiency in SQL, and experience with data visualization tools. The ideal candidate will possess excellent communication skills, be detail-oriented, and have a focus on data accuracy and quality.

As a key member of the Fraud Operations team, you will work independently to identify and resolve fraud issues, ensuring a balance between fraud prevention and customer experience. Your expertise in advanced analytical techniques will enable you to extract meaningful insights from large datasets, minimizing fraud chargebacks while reducing false positives.

Key Responsibilities
  • Build and maintain fraud reports and dashboards in BigQuery and Looker to facilitate real-time fraud analysis.
  • Proactively identify and resolve fraud issues, ensuring a seamless customer experience.
  • Daily monitoring and reporting of fraud KPIs.
  • Design, test, and implement rules & logic to prevent fraud and reduce false positives.
  • Apply advanced analytical techniques to minimize fraud chargebacks while balancing customer friction.
Requirements
  • 3+ years of experience working in a fast-paced ecommerce environment (ideally in Fraud).
  • Proficiency in SQL (SQL Server, BigQuery, or similar).
  • Experience using data visualization tools (Looker, PowerBI, Tableau, or similar).
  • Ability to transform data analysis into defined actions and improvement.
  • Knowledge of fraud systems and controls (e.g., Forter, Riskified, Accertify).
What We Offer
  • A competitive estimated salary of $90,000 - $110,000 per year.
  • A flexible working environment and well-being support and tools.
  • Extra days off, sabbatical program, and community service days.
  • Training opportunities and free access to Udemy.
  • A flexible benefits program.

FARFETCH is an equal opportunities employer, committed to creating an inclusive culture that values diversity, equality, and fairness in all aspects of our business. If you're passionate about protecting customers and driving business growth, we encourage you to apply.



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