Global Marketing Operations Director

1 semana atrás


Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

About Nestlé Business Services
Nestlé Business Services (NBS) is a leading provider of shared services to the Nestlé Group. Our diverse team of professionals is passionate about digital innovation and driving continuous improvement of processes across the globe.

We are seeking a talented individual to join our Global Integrated Marketing Services team as a CRM Services Lead. In this role, you will play a key part in supporting the team's service roadmap by designing and deploying the CRM service strategy and roadmap based on aligned priorities.

Key Responsibilities:
- Design and sustain the service operating model, promoting standards, best practices, technology, KPI & value framework
- Connect with Business Partners to advise and support them in the operationalization of their marketing strategy
- Prepare and analyze services business case, scope of work, high-level plan, governance, risks
- Anticipate innovation opportunities and define service roadmap
- Drive service pilots, measuring success criteria, promoting success story and launch communication

Requirements:
- Strong understanding of CRM systems and technologies
- Excellent communication and interpersonal skills
- Ability to work collaboratively with cross-functional teams

What We Offer:
- Competitive salary: $140,000 - $170,000 per year
- Opportunity to work with a global leader in the food industry
- Collaborative and dynamic work environment

Salary Range: $140,000 - $170,000 per year



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