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Inetum, a European leader in digital services, is seeking an experienced professional to join its team as a Microsoft Customer Insights Specialist.
Key Responsibilities- Develop and implement data integration strategies to unify customer information across various sources.
- Utilize advanced analysis tools to extract valuable insights into customer behavior, predict trends, and identify opportunities based on large volumes of data.
- Create unified profiles, customer segments, and behavioral analysis to inform business decisions.
- Support the configuration, customization, and use of Microsoft Dynamics CRM and Customer Insights functionalities.
- Partner with Sales teams to implement projects that apply or transfer data to Customer Insights.
- Minimum 2 years' experience in a similar role with seniority in technical skills.
- Knowledge of Big Data and Advanced Analytics, including Data Science and Machine Learning.
- Experience with Power BI and Azure ecosystems.
- Proficiency in Portuguese and English.
