Coffee Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

At Nestlé Sa, we are currently seeking a Coffee Specialist to join our team. This role involves interacting with customers for the Nespresso brand, providing exceptional service and ensuring customer satisfaction. We offer a competitive salary of $50,000 per year, plus benefits.

 

About the Role

As a Coffee Specialist, you will be responsible for:

  • Welcoming customers and identifying their needs
  • Advising customers on Nespresso products and services
  • Conducting an initial analysis of reported machine malfunctions
  • Maximizing the sale of Nespresso products

To succeed in this role, you will need:

  • One or two years' experience in customer-facing roles
  • Dominion of Microsoft Office (Outlook, PowerPoint, Excel)
  • Proficiency in Portuguese
  • Good relational and communication skills
  • Multitasking abilities
  • A positive mindset and eagerness to learn
  • Strong organizational and prioritization skills
  • Strong work ethic and respectfulness

 

About Us

Nestlé Business Services is a Shared Service Centre that provides Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to facilitate Nestlé's engagement with millions of consumers worldwide. Our team comprises diverse and multicultural professionals who are passionate about digital innovation and dedicated to driving continuous process improvement.

 

What We Offer

Joining our team at Nestlé will provide you with:

  • Development of expertise in Nestlé's Shared Services Business
  • Immersion in a culturally diverse team
  • Local and International Exposure
  • Flexible working environment
  • Engagement and well-being activities
  • Competitive salary and annual bonus based on performance
  • Flex Benefits - Choose benefits that suit you best
  • Membership in the Nestlé Club with discounts at several partners
  • Free coffee at the office
  • Company equipment tailored to professional needs
  • Medical Support available at the Office
  • E-learning courses and training programs to help you achieve your career goals
  • Career progression and opportunities for International Career


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