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International Video Support Specialist
2 meses atrás
Located in Lisbon, Portugal, we are seeking a highly skilled and multilingual International Video Support Specialist to join our team. As a key member of our global support team, you will provide top-notch assistance to users of our innovative new video streaming service.
About the Role
We are looking for someone with fluency in French and a strong command of English who can work effectively in a fast-paced call center environment. The ideal candidate will have previous experience working in customer support and possess excellent analytical, problem-solving, and technical troubleshooting skills.
Key Responsibilities
- Provide exceptional multi-channel support via phone, email, and live chat to users of our video streaming service.
- Troubleshoot technical issues and guide customers through different options.
- Work closely with a multilingual team to ensure seamless support.
Benefits
This exciting opportunity offers a competitive salary of approximately €35,000 per year, depending on location and experience. In addition, you will receive a relocation bonus for those moving to Lisbon from outside Portugal. Our company also provides training and development opportunities, career growth prospects, a monthly language bonus, free tea, coffee, and water, and the chance to work in an international office in Lisbon.
Company Overview
Talingual is a specialist multilingual recruitment agency that connects language talent with clients across Europe, the Middle East, Africa, and Asia. We pride ourselves on building close relationships with our candidates and providing personalized support throughout the hiring process.
