German Language Support Specialist for International Video Streaming Service
2 semanas atrás
Are you a German language speaker looking for an exciting opportunity to join a dynamic team in the heart of Europe?
We are seeking a highly motivated and customer-focused German speaking Online Video Customer Support Advisor to join our international support team. The successful candidate will provide top-notch multi-channel support via phone, email, and live chat to users of our new video streaming service.
This is an excellent chance to work with a cutting-edge technology company that is revolutionizing the way people consume video content. As a member of our support team, you will be responsible for troubleshooting technical issues, guiding customers through different options, and ensuring their overall experience with our service is outstanding.
To succeed in this role, you will need:
- A high level of fluency in German and good command of English
- Previous experience in a customer service role
- Eagerness to learn and attention to details
- Flexible attitude and ability to adapt quickly to changing environments
- Strong analytical, problem-solving, and technical troubleshooting skills
As a valued member of our team, you can expect:
- A competitive salary of €40,000 per annum (or equivalent)
- The opportunity to work with a leading international company in the heart of Lisbon
- Ongoing training and development opportunities to enhance your skills and knowledge
- A relocation bonus for candidates relocating from outside Portugal
- A comprehensive relocation package, including assistance with finding temporary or permanent accommodation
- Free tea, coffee, and water, as well as other perks to make your working life enjoyable
About Us
Talingual is a specialist multilingual recruitment agency dedicated to connecting talented professionals with the best language jobs across Europe, the Middle East, Africa, and Asia. We pride ourselves on providing exceptional service and expert advice to our clients and candidates alike.
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