International Video Support Specialist
1 semana atrás
Talingual is a leading specialist multilingual recruitment agency, connecting language talent across Europe, the Middle East, Africa, and Asia. We work closely with our candidates to ensure they are well-prepared for their new roles.
We have an exciting opportunity for a talented French Speaking Online Video Customer Support Advisor to join our client's international office in Lisbon. As part of a dynamic team, you will provide exceptional multi-channel support via phone, email, and live chat to users of a new pilot service.
This is a fantastic chance to be at the forefront of the video streaming industry, working with a loved website worldwide. You will guide customers through various options, troubleshoot technical issues, and exceed expectations.
To succeed in this role, you will need:
- Fluency in French and a good command of English
- Previous experience working in a call centre
- Eagerness to learn and attention to details
- Flexible attitude and ability to adapt in a changing environment
- Strong analytical, problem-solving, and technical troubleshooting skills
The successful candidate can expect:
- A competitive salary of approximately €28,000-€32,000 per year, depending on experience
- A relocation bonus for those relocating to Lisbon from outside Portugal
- Support from a dedicated relocation team to find temporary or permanent accommodation
- Ongoing training and development opportunities
- Career advancement prospects within a dynamic company
- A monthly language bonus
- Free tea, coffee, and water in the office
Don't miss this chance to be part of a cutting-edge team in the heart of Lisbon. Apply now to take your career to the next level
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