International Video Support Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Talingual Tempo inteiro

Talingual is a leading specialist multilingual recruitment agency, connecting language talent across Europe, the Middle East, Africa, and Asia. We work closely with our candidates to ensure they are well-prepared for their new roles.

We have an exciting opportunity for a talented French Speaking Online Video Customer Support Advisor to join our client's international office in Lisbon. As part of a dynamic team, you will provide exceptional multi-channel support via phone, email, and live chat to users of a new pilot service.

This is a fantastic chance to be at the forefront of the video streaming industry, working with a loved website worldwide. You will guide customers through various options, troubleshoot technical issues, and exceed expectations.

To succeed in this role, you will need:

  • Fluency in French and a good command of English
  • Previous experience working in a call centre
  • Eagerness to learn and attention to details
  • Flexible attitude and ability to adapt in a changing environment
  • Strong analytical, problem-solving, and technical troubleshooting skills

The successful candidate can expect:

  • A competitive salary of approximately €28,000-€32,000 per year, depending on experience
  • A relocation bonus for those relocating to Lisbon from outside Portugal
  • Support from a dedicated relocation team to find temporary or permanent accommodation
  • Ongoing training and development opportunities
  • Career advancement prospects within a dynamic company
  • A monthly language bonus
  • Free tea, coffee, and water in the office

Don't miss this chance to be part of a cutting-edge team in the heart of Lisbon. Apply now to take your career to the next level



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