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Customer Service Expert for German Clients in Portugal
2 semanas atrás
Job Summary:
Job CategoryOther
Job Details- Location: Portugal
- Job Type: Full-time
- Language: German
- Work Schedule: Monday to Saturday, 7:00 AM - 8:00 PM (Rotational shifts)
- Days Off: Sunday + 1 rotational day off during the week
- Deliver exceptional customer service through various channels.
- Respond to customer inquiries in a timely and professional manner.
- Maintain accurate records of customer interactions.
- Collaborate with team members to resolve issues and enhance customer satisfaction.
- Stay updated on product knowledge and company policies.
- Participate in training sessions and team meetings.
- Native proficiency in German.
- Strong communication and interpersonal skills.
- Prior experience in customer service is preferred.
- Ability to work independently and manage time effectively.
- Excellent problem-solving skills and a customer-oriented mindset.
- Familiarity with customer management software and digital communication tools.
